Senior Compliance Quality Assurance Officer

At Kantox, we are looking for a Senior Compliance Quality Assurance Officer to join our amazing Compliance team and hold an important role in the organisation Our Compliance team has been instrumental in maintaining adherence to regulatory standards and industry best practices. Given that, we want to bring on board a Senior QA with extensive experience in Know Your Customer (KYC), AML, sanctions protocols and compliance-related Quality Assurance processes. This role is essential to ensuring our operations remain compliant and effective. **Meet our team**: - David Minguillon - Chief Compliance and Risk Officer - Thais Parentoni - Senior Quality Assurance and KYC Specialist - Tristan Roth - Risk Management Specialist - Rodolfo Uras - Operational Risk Management Specialist - Gabriela Guerrero - Compliance Manager - Ana Bosc - Senior Compliance & AML Specialist - Emma Holohan - Compliance & AML Specialist - Mafalda Silva - KYC and Screening Analyst - Charlotte Prunty - Senior Compliance AML Manager - Rhea Tusoy - Compliance Manager - Luis Carlos Zampillo - Fraud and Payments Analyst - Martina Bernardini - Fraud and Payments Analyst - Matías Castro - Fraud and Payments Analyst **The project**: - Risk-Based Quality Assurance: Conduct thorough, risk-based quality checks and quality assurance controls on KYC activities, ensuring adherence to high standards as per established policies and work instructions. - Operational Activity Reviews: Perform regular reviews and quality analysis of AML, sanctions, and KYC processes to ensure compliance and operational excellence. - Process Monitoring and Gap Identification: Monitor internal KYC processes to ensure they are functioning effectively, identifying and reporting any gaps or deficiencies. - Process Improvement Support: Assist in pinpointing areas within the KYC process requiring enhancements to procedures, instructions, or tools, and provide actionable recommendations for improvement. - Policy and Procedure Integration: Ensure that the policies and procedures applied by onboarding and monitoring teams are effectively integrated into daily operations, addressing any deficiencies proactively. - Liaison and Resource Role: Act as a company-wide resource and liaison on AML policies, contractual matters, communications, workflows, and quality improvement initiatives. - Alert and Risk Assessment Optimization: Review and fine-tune the quality of alerts in ComplyAdvantage, optimise the client risk assessment methodology, and verify the quality of screening and filtering alert resolutions to maintain accuracy and effectiveness. **Who you are**: - A minimum of 4-5 years of experience in AML/KYC-related processes, with at least 3 years in a dedicated Quality Assurance role. - Higher education in law, finance, banking, or a related field. A Master’s degree in Compliance or AI-related disciplines would be advantageous. - Professional certification such as ACAMS, ICA, or equivalent is highly preferred. - Proactive and driven, with a strong focus on achieving improvements and operational efficiency. - Practices open and respectful communication, fostering positive relationships across all levels of the organization. **You also have**: - Industry Knowledge: Deep expertise in AML, KYC, and sanctions compliance frameworks, with a specific focus on fintech and payment institutions to align with Kantox’s operational context. - Regulatory Awareness: Up-to-date knowledge of EU and UK regulatory requirements, particularly those impacting payment institutions and financial technologies. - Analytical and Organizational Skills: Demonstrates a strong analytical mindset and exceptional organizational capabilities for effective problem-solving, especially in dynamic, fast-paced environments. - Continuous Improvement Focus: Proven ability to identify inefficiencies and implement sustainable process improvements in alignment with company goals. **Benefits** **Our culture**: - An environment of innovation, accountability, and constructive feedback - A diverse and multicultural team of over 40 different nationalities - Grow your role and build your career with our learning and development opportunities. - A collaborative and inclusive culture of sharing and teamwork - Hybrid working and flexible hours so you can work when and where it suits Some testimonials: "The culture and the people at Kantox make me want to recommend Kantox as a place to work. There is a good balance between learning and growing and support from fellow team members. I feel like the people are very welcoming and make Kantox an easy place to feel at home." **What we offer**: - Competitive salary - Hybrid working policy - Sponsored learning budget - Free private health insurance - Free Spanish, English and French lessons - Relocation package if needed - Flexible working hours with an intensive Friday schedule - 31 days of annual vacations - Gym discounts and free sport activities - Restaurant Ticket with monthly credit