Process Engineer, Ops Integration

Experience in program or project management
- Experience using data and metrics to drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor’s degree or equivalent experience
- Experience in Supply Chain, Transportation or Operations field

Job summary
Europe Amazon Extra Large (EU AMXL) is looking for a Program Manager to identify, scope and lead programs for the new Amazon Extra Large sustainability team. In this role, the process engineer will own cross-functional and technology projects and programs within AMXL to meet sustainability goals. The individual will be responsible for scoping and creating project plans, developing processes, coordinating across organizations, driving execution, and communicating to senior management on status, risks and process/product changes.

The Process Engineer role is part of the Ops Integrations team responsible for driving process benchmarking, audit and improvement initiatives for EU XL Delivery Stations. This individual will be responsible for designing, managing and executing next level XL delivery station processes, equipment and operations. This is a unique opportunity to own new innovation projects that will define next generation white goods delivery model. We are looking for passionate hands-on leaders with experience in process or operations engineering in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced and ambiguous environment. This individual must have strong project management, data analysis and forecasting skills with preferred background in last mile operations.

Key job responsibilities
Manage the Fulfilment Centre improvement plan to focus on best customer experience at the lowest cost

Develop a culture of continuous improvement and lean thinking

Contribute to and facilitate Kaizen activities

Help drive the implementation of Lean Standard Work

Train and support all levels in Kaizen activities

Disseminate Lean Standard Work principles across teams

Support and manage the Fulfilment Centre implementation Agenda

Take ownership for the LSC (Leadership Steering Committee)

Coordinate and prioritise LSC process improvement activities and resources

Standardize processes and actively share best practice with EU Process Owners to avoid duplication

Liaise between FC and EU to drive leverage of cross-FC process excellence

Maintain strong relationships with EU Process Owners and FC Process Engineers

Basic Qualifications In addition to having shop-floor affinity and experience in Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics, you are an active networker with:
Degree level or higher
Project Portfolio Management experience
A strong record of team leadership in large-scale, rapid, process-driven environments
Very strong analytical capabilities
The ability to translate operational issues into workable solutions
Excellent communication skills (written and verbal)
Fluent English
- Master's Degree
- Amazon experience in Program role
- Experience to handle changing priorities and use good judgment in stressful situation
- Experience to think big and influence others on program needs in order to achieve sustainability goals
- Experience with Tableau or other data visualization tools
- Experience with SQL
- Analytical and quantitative skills
- Knowledge to use data and metrics to back up assumptions, recommendations and drive actions; including working knowledge of Excel
- Written and verbal communication skills
- Knowledge to work cross-functionally, build trust with key stakeholders to collaborate on impactful solutions
- Knowledge to manage multiple and competing priorities simultaneously