Sales Associate Full Time and Part Time

hace 2 semanas

Barcelona, España VERSACE A tiempo completo

**Descripción de la compañía**:
Founded in 1978, the Gianni Versace S.r.l. is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997, Gianni Versace S.r.l. designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men ready-to
- wear, jewelry, watches, accessories, fragrances and home collection.

Gianni Versace S.r.l. is part of Capri Holdings Limited global fashion luxury group.

**Descripción del puesto**:
**Business Development & Client Management**
- Partner with management team to strategically achieve sales targets
- Strive to always increase brand and product knowledge
- Master selling skills to satisfy customer needs
- Take action to maximize the sales opportunity on all categories
- Embrace and promote our Retail Excellence Program with both clients and staff
- Build strong partnerships with clients, peers, and management through effective communication
- Ensure superlative customer service standards, to meet customer expectations
- Act as brand ambassador to build relationships with new customers and VIP clientele
- Deliver the ultimate Versace experience to increase customer loyalty
- Drive results through delivering an elevated customer experience both during and after sale service

**CRM**
- Capture customer data all the time
- Proactively take possible actions to maintain a long-term relationship with customers
- Participate in the organization of In-store & Promotional events
- Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

**Operations**
- Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
- Remain in compliance with operational and company policies and procedures
- Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

**Perfil**:
**YOU’LL NEED TO HAVE**
- 2 + years’ experience in retail - luxury experience preferred

**WE’D LOVE TO SEE**
- An entrepreneur with the ability to drive results
- Well connected with a strong ability to engage
- Elevated customer service skills; a true fashion expert with a passion for sales
- Exceptional verbal and written communication skills
- A positive, outgoing, high-energy personality able to thrive within a high paced environment

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