Contractor Management

hace 1 semana

Barcelona, España Page Personnel España A tiempo completo

**Position Purpose**:
This specific role oversees the Contractor Management process. Contractors or Freelancers are typically niche professionals who are temporarily placed at Customer locations to assist in project work or to cover a mission. They are highly skilled and in high demand so first class service is provided by the Middle Office during this assignment.**
**Key Responsibilities**:
**Administrative tasks**
**The Middle Office Administrative tasks cover a wide range of activities, including:

- Gathering & vetting of necessary information required for contract creation
- eg work permits, certificates of competence etc)
- Review of contracts created in the CRM system (Customer Relationship Management System)
- Invoicing of Clients - this can include
- Uploading invoices onto Customer portals
- Generate reporting for business needs

The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each other.**
**Customer-service related tasks**
**Along the contract-life cycle there can be a number of interaction points with stakeholders:

- Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
- Attending to Client queries

PageGroup changes lives for People through Creating Opportunity to reach Potential. It´s important to understand that the Middle Office team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.

A great opportunity for your career growth in a multicultural company|Spanish is not required - English and Dutch is a must

**About you**
- Ideally prior experience of:

- working in shared service center environment
- working in AP and/or Billing customer service
- collaborating effectively with international team/cross-team to deliver
- Fluency in English and dutch is a must, as well as one other EU language. Spanish is a significant plus.
- Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
- Excellent customer-focus & communication skills (written & verbal)
- Excellent organizational skills, flexibility and ability to work under pressure & manage deadlines
- Ability to work independently, take initiatives, continuous improvement mindset
- Ideally at ease with Excel

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
- Experience in a very multinational environment (+40 nationalities in the SSC)
- Competitive compensation and benefits package in Barcelona, various well-being activity options

Contractor management

Contractor Management - Dutch - PageGroup SSC

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