Security Program Manager

THE CHALLENGE

Eventbrite is the leading global ticketing and event technology platform, powering over five million live experiences and 300 million tickets every year. We empower creators of events of all shapes and sizes - from music festivals, experiential yoga, political rallies to gaming competitions -- by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world.

While being a member of the Security Operations Team, you’ll be building a world class security operations and incident response program. This requires extensive knowledge in security processes, SOC operations, and relevant technologies. You will be developing operational security requirements for incident response handling, run books, containment, insights and metrics, and threat modeling. You will establish the framework around security operations best practices that sets the foundation for the most complex and business critical areas at Eventbrite.

THE TEAM

The Security Team provides governance, operations, engineering, and technical support throughout the organization. The security team works closely with all departments to ensure security measures are operating effectively and that risk is being managed appropriately. We are responsible for data protection, product security, incident response, compliance, backoffice security, and business enablement. Our goal is to ensure security is operating at the highest levels while unlocking the business to move faster.

THE ROLE

As part of the Security Operations Team, you will be building the processes and components needed to monitor for malicious activity and conduct incident response. You will have a strong cloud and technology background while defining security requirements with ease. In this position you will be working closely with security engineering, SRE, product and other engineering teams to ensure the highest level of security monitoring is being met. In addition, you will bring extensive experience with various security technologies and understand the importance of automation and scale. Lastly, in this role, you will be the first line of defense in protecting the organization and will constantly be evolving our threat models. As part of the broader security team, you will help inspire, mentor, and lead by example as we strive to make a positive impact on our customers and the business.

**THE SKILL SET**:

- You have 7+ years of security engineering, software engineering, systems engineering, or technical product/program management experience
- You will be able to define, build and lead cross-functional programs to deliver end-to-end security solutions which solve various functional, process or security risks
- You will be accountable for identifying and overcoming end-to-end, cross-functional problems in both technical and security domains across cloud and back office infrastructure
- You will provide security program management oversight to the Security Team, building structure, project tracking, metrics and reporting.
- You will lead the execution and delivery of security solutions to resolve business problems via strategic thinking and hands-on leadership
- Drive and influence technical and product security strategy, proactively identify problems, align on priorities, and set direction for security roadmaps
- Responsible for defining and delivering on technical requirements that solve various security problems
- Define and own what success looks like: metrics and measurement, OKRs / KPIs, rollout, scalable and sustainable operational plans
- Build strong, trusting partnerships to readily mobilize people and influence across a broad range of partners, leaders, and organizations
- Identify and improve inefficiencies in how we operate to move faster with higher quality outcomes
- You will have experience delivering technology and security programs or products from inception to delivery
- You will have knowledge of user needs, gathering requirements, and defining scope
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
- Communication experience and experience working with technical management teams to develop secure solutions, systems, and products
- You will have organizational, coordination and multi-tasking experience
- You will have analytical and problem-solving experience with large-scale cloud platforms
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
- B.S. in Computer Science or a related technical discipline, or equivalent experience

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, y