Front Desk Trainee/intern en Chicago
hace 3 horas
Housing: Not Provided.Host
Location: Chicago
Start date: May 2025
Position Description:Front Desk:
As a Front Desk Intern, you will develop a comprehensive understanding of Front Desk operations:
- Utilize computer software, including LMS, to efficiently check guests into hotel rooms. Cultivate high-quality guest service skills, serving as a resort ambassador with each guest. Learn to handle multiple tasks simultaneously and enhance oral and written communication skills. Work well under pressure to meet deadlines within specified time frames.Reservations:
- In the role of Reservations Intern, you will gain insights into Reservations Sales:
- Master computer software, including LMS, to accurately book hotel reservations. Develop and exhibit high-quality guest service skills, acting as a resort ambassador. Acquire skills to maintain guest service standards and operational procedures. Coordinate with external departments to organize and execute Reservations operations.Knowledge or Skills to be Taught: Customer Service Skills, Teamwork, Scheduling, Conflict Resolution, Time Management, Sales skills, and Luxury standards.
Certification Required: Current enrollment (or within 1 year post graduation) in bachelor's program in entertainment, hospitality, tourism, or any related field of study.
Skills Required: Customer Service Skills, Punctuality, Understanding Expectations, Self-Management, Teamwork, time management, attention to detail, confidence, active listening.
English Language Requirements: Must have upper-intermediate level or higher in English and intermediate/B2 level on proof of English forms.
Company Industry: Hospitality, Food and Beverage, and TourismInternship
Department: HospitalityTipo de puesto:
Tiempo completo, Temporario, Por contrato, Beca / pasantías
Duración del contrato: 6 meses
Lugar de trabajo: Empleo presencial
**Job Types**: Full-time, Internship
Contract length: 6 months
Work Location: In person
Expected Start Date: 01/05/2025
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