Business Analyst

hace 6 días

Barcelona, España Afterpay A tiempo completo

**Company Description**:
**SQLI Group is a digital agency, with 30 years leading the implementation and management of digital devices for a reinvented user experience. We are over 2500 talents in more than 13 countries and 3 continents. We are a human touch company & key partner of the largest international companies with global projects.**

We **#Perceive** **#Challenge**#Deliver** **#Inspire**

We are seeking a **Senior Business Analyst (BA) CRM** specializing in **Microsoft Dynamics** to join our team for an ambitious global CRM integration project. This role involves aligning and merging two existing **Microsoft Dynamics CRM** platforms into a unified solution that supports approximately 5,000 users worldwide. You will play a key role in defining frameworks, processes, and solutions that meet organizational needs and enable seamless integration.

**What is this all about?**- Collaborate with stakeholders across various sectors to understand business needs and translate them into CRM requirements.- Analyse and document business processes, identifying opportunities for improvement and alignment.- Lead and support the design, testing, and deployment of the unified Microsoft Dynamics CRM platform.- Ensure seamless integration of CRM tools into the broader IT landscape, focusing on scalability and user adoption.- Act as a liaison between technical teams and business users to facilitate clear communication and effective problem-solving.- Provide expertise and guidance on CRM best practices, leveraging knowledge of Microsoft Dynamics functionalities.- Support change management and user training to ensure smooth transitions during implementation phases.

**Qualifications**:
**Who are you?**- Over 10 years of experience as a Business Analyst.- Minimum 3 years of experience in CRM projects, with a strong preference for Microsoft Dynamics CRM.- Proven track record in tool integration for large-scale projects in international organizations, ideally in the CRM domain

Skills & Behaviours- Understanding of CRM architecture and capabilities.- A technical background, including SQL skills, is a strong plus.- Strong analytical and problem-solving abilities.- Excellent communication and interpersonal skills to interact with diverse teams and stakeholders.- Fluent English (required) French & Spanish is highly valued.- Primary locations: Geneva or Barcelona.**Additional Information**:
**What do we offer?**
- Permanent contract.
- Competitive salary.
- Flexible Remuneration (Meal vouchers, kinder garden, Public Transport/Mobility)
- Private health insurance (including dental care).
- Juno Journey Premium member platform with a lot of on-line learnings (certifications, courses, etc).
- Individual yearly training and certification budget.
- Onsite/Hybrid/Remote policy work.
- Work Schedule Monday to Friday.
- Intensive working hours on Fridays and all week in July and August.
- Full salary coverage for sick leave.
- Relocation package.

**Data protection notice

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