Office Assistant

We are on a mission to make science open so everyone can live healthy lives on a healthy planet

Who we are

Frontiers is the 3rd most-cited and 6th largest research publisher and we publish groundbreaking discoveries by the world's top experts.

Scientists empower society and our mission is to accelerate scientific discovery by making science open. We place the researcher at the center of everything we do and enable the research community to develop the solutions we need to live healthy lives on a healthy planet.

Join the publishing revolution.

The Role:
Due to continued growth, we are recruiting an Office Assistant to join us in our Madrid office, where no two days are the same. We are looking for a person with a friendly and approachable demeanor, ready to work in a fast paced and changeable environment. The role is office based and requires someone living a commutable distance.

Key Responsibilities
- Greet and welcome guests as soon as they arrive at the office.
- Manage building access and hotel desk queries.
- Answer, screen and forward incoming phone calls.
- Support the Workplace team with Health & Safety tasks/ Ensuring Health & Safety best practice.
- Support the Office Manager and Workplace team in office wide events.
- Support with onboarding and offboarding activities (packaging, booking, labelling, shipping etc.).
- Receive, sort and distribute daily mail/deliveries.
- Order front office supplies and keep inventory of stock.
- Keep updated records of office expenses and costs.
- Perform other clerical and administrative duties.
- Support the Office Manager with updating our database systems.

**Requirements**:

- High school diploma or equivalent..
- Able to handle competing priorities and manage time effectively.
- Excellent attention to detail.
- Understands the importance of confidentiality.
- Excellent written and verbal communication skills in English and Spanish.
- A confident and experienced user of Microsoft Office.
- A supportive and collaborative team member.
- Experience of working in a relevant position, e.g. Administrative Assistant, Receptionist would be a plus.

**Benefits**:
With more than 50 nationalities represented in our global team, you will work regularly with teammates in other countries, and with our community of researchers, editors, and authors from around the globe.

Our mission to create solutions for healthy lives also extends to the working environment we provide for our employees.

This includes:
100% remote working

Employees now have the flexibility to choose where they want to work, with remote working available on a part
- or full-time basis (not applicable to some Workplace/IT jobs due to nature of role requiring presence onsite, in the office).

Learning and development

All employees have access to LinkedIn Learning (and Pluralsight for our technology team), an annual personal learning budget, and dedicated L&D time.

Wellbeing

We offer free online yoga classes, an employee assistance plan, access to the Headspace app, and four wellbeing days on top of your annual leave allowance.

Volunteering opportunities

Employees can dedicate three days each year to volunteer for a personal cause or through our volunteering partner platform, Alaya.
- Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination - including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With over 600 employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives._