Senior Product Manager Technical, Search Cx, Eu

hace 1 semana

Madrid, España Amazon Spain Services, S.L.U. A tiempo completo

Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in technical product management, program management or engineering
- Experience with end to end product delivery

The mission of the EU INTech Consumer Tech team is to help customers find, evaluate and compare products they like, need or want, in a way that they feel confident that they have found the best product for them at the best value. We build features that guide customers through Amazon’s overwhelming selection, and aid in purchase decision-making. We believe that every customer and their situation require specific attention and so we aim to build delightful shopping experiences that are tailored to the customer’s mission. We do this by developing our own customer-facing features, services and platforms based on custom European needs, and through partnerships with Amazon technical teams around the world.

The duties will include working on the initial definition of an aspirational customer experience, getting buy-in, and translating that vision into actionable, measurable and discrete roadmap items. You will develop and drive requirements back to a number of engineering teams and partner with them to deliver exceptional products. You will collaborate with numerous product, design, user research, development, technology experts and other internal and executive teams to identify, define, and implement solutions to raise the bar on the customer experience.

The majority of the team are based in Madrid, but this role can also be done from Luxembourg or London.

Madrid, M, ESP
- Experience performing statistical analysis of data using SQL, Excel and other tools
- Experience in building and driving adoption of new tools

  • Senior Product Manager Technical, Basket Building Cx, Eu Intech Consumer

    hace 1 semana

    Madrid, España Amazon A tiempo completo

    DESCRIPTION The mission of the EU INTech Consumer Tech team is to help customers find, evaluate and compare products they like, need or want, in a way that they feel confident that they have found the best product for them at the best value. We build features that guide customers through Amazon’s overwhelming selection, and aid in purchase...

  • Product Manager

    hace 7 días

    Madrid, España Amazon EU SARL (Spain Branch) A tiempo completo

    1) Bachelors´ degree 2) Proven experience in product/program management or consulting 3) Proven track record of taking ownership and delivering results; “hands-on” mentality 4) Strong verbal and written communication skills as foundation for excellent stakeholder management across teams and geographies 5) Ability to work autonomously, including doing...

  • Senior Technical Product Manager – Hotel Connectivity

    hace 2 semanas

    Madrid, España lastminute.com A tiempo completo

    Senior Technical Product Manager – Hotel Connectivity Join to apply for the Senior Technical Product Manager – Hotel Connectivity role at lastminute.com At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people...

  • Customer Experience

    hace 1 semana

    Madrid, España Amazon A tiempo completo

    Customer Experience & Operations Program Mgr, EU Gift Cards Job ID: | Amazon EU SARL (Germany Branch) Amazon Gift Cards (GC) is a key product within Amazon Payments, enabling convenient payment and gifting solutions across multiple channels. Our portfolio spans Consumer offerings (Amazon Gift Cards, Branded Gift Cards, Amazon Stored Balance) and Commercial...

  • Customer Experience

    hace 1 semana

    Madrid, España Amazon A tiempo completo

    Customer Experience & Operations Program Mgr, EU Gift Cards Job ID: 3132130 | Amazon EU SARL (Germany Branch) Amazon Gift Cards (GC) is a key product within Amazon Payments, enabling convenient payment and gifting solutions across multiple channels. Our portfolio spans Consumer offerings (Amazon Gift Cards, Branded Gift Cards, Amazon Stored Balance) and...

  • Customer Experience

    hace 1 semana

    Madrid, España Amazon A tiempo completo

    Customer Experience & Operations Program Mgr, EU Gift Cards Job ID: 3132130 | Amazon EU SARL (Germany Branch) Amazon Gift Cards (GC) is a key product within Amazon Payments, enabling convenient payment and gifting solutions across multiple channels. Our portfolio spans Consumer offerings (Amazon Gift Cards, Branded Gift Cards, Amazon Stored Balance) and...

  • Senior Product Manager

    hace 2 semanas

    Madrid, Madrid, España Constructor A tiempo completo

    About UsConstructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a...

  • CX Consultant

    hace 3 semanas

    Madrid, España Konecta A tiempo completo

    WHO WE ARE¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.Focusing on the...

  • Senior Manager

    hace 1 semana

    Madrid, España Grupo Crit A tiempo completo

    **Descripción**: Desde Grupo Crit buscamos un/a **Senior Manager -EU Business Development-** para una empresa dedicada a desarrollar, fabricar y comercializar productos farmacéuticos genéricos sobre todo para hospitales públicos y privados ubicada en Alcobendas. Desarrollar una cartera de productos a medio y largo plazo de la empresa en la UE/Canadá en...

  • Associate Technical Project Manager

    hace 2 semanas

    Madrid, España Tillster, Inc. A tiempo completo

    **Associate Technical Project Manager - Iberia & EU** **( Must live in or be able to drive to Madrid, Spain office)** **About Tillster** Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions - for mobile,...