Director of Engineering, Infrastructure

**Can you help us change the world?**: Yes, you read that correctly. It sounds grand, but we've got big ideas at Mews. We're transforming the world of hospitality, re-imagining the industry with a best-in-class cloud-based property management solution for hotels, hostels, apartments, and so much more. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... ‍ **About the role**: We are seeking an experienced leader with a passion for, and track record of, building high performing teams that build a world class Platform Infrastructure to power Mews. Reporting directly to the VP of Platform Engineering you will be responsible for the reliability, security, quality and scaling of our Platform to meet the growing demand and rapid growth of our product and commercial growth. You will be a strategic thinking and believe that success is achieved by building an environment where your teams can do their best work and foster a culture of curiosity and continuous learning. You are able to motivate and inspire your teams through enabling autonomy, mastery and purpose and help them grow by striking the balance between challenging and supporting them. You are excited by the endeavour of great management and leadership and be a continuous learning, have high self-awareness and lead with empathy and humility. We believe in the concept of "Platform as a Product" and are seeking a Director of Engineering with a similar mindset and experience. You will believe in treating Product Teams as a customer and see your role as enabling them to be successful. Focussing on delivering value and impact by enabling Product Teams to self-serve, optimize flow of the delivery of value and reduce toil. You will be data-informed in your approach and have experience in driving improvements with both qualitative and quantitative insights with an awareness of DORA metrics (and ideally SPACE framework). **Responsibilities**: - Lead the development and maintenance of a reliable and scalable platform infrastructure that meets the needs of our business. - Manage, coach and mentor your managers to help them grow and create an environment for them to flourish. Ensure high-quality deliverables and ongoing professional development. - Collaborate with cross-functional teams to develop and implement platform engineering strategies that align with business goals and priorities. - Overseeing the roadmap execution and ensuring successful delivery. - Develop and maintain strong relationships with technology vendors and service providers to ensure that the platform infrastructure meets our business needs. - Establish a high-security posture with a "zero trust" approach where security is seen as an enabler and drive a "shift-left" approach to discover risks early in the pipeline. - Ensure compliance with security and regulatory requirements related to platform infrastructure. - Develop and manage the platform engineering budget, including tracking expenses and identifying cost optimization opportunities. - Stay up-to-date with emerging technologies and industry trends related to platform engineering. **Requirements**: - Proven track record of building and managing high-performing engineering teams and managing managers. - Strong understanding of cloud computing platforms (AWS, Azure, etc.) and related technologies (Docker, Kubernetes, etc.). - Good understanding of all aspects of the software development life cycle as well as agile principles and methodologies. - Experience with observability practices and tooling, incident management processes and driving operational excellence. - Product mindset and an understanding of product management principles applied to Engineering teams. - Experience with infrastructure automation tools such as Terraform, Pulumi, CI/CD tooling etc. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Understanding of security and compliance requirements related to platform infrastructure. - A passion for learning, knowledge sharing and continuous improvement **What's in it for you?**: Did you know that Mews has been voted the Best Place to Work in Hotel Tech for 3 years running? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get: - Participation in Company shares program - Best-in-class Parental Leave Policy. At Mews, the primary caregiver gets 6 months fully paid parental leave, the secondary caregiver gets 2 months fully paid. (No matter your location, can be used during the 1st year of your newborn, covers birthing, adoption and surrogate, applies if you're employed for at least 1 year at Mews) - Flexible Benefits via the ThanksBen platform (pay for things