Spanish Speaking Online Gaming Customer Support

**Job Overview**:
On behalf of **a leader in the iGaming industry**, we at European Language Jobs Greece are looking for talent with Spanish-speaking skills to join our ever-growing** Customer Support** team

By delivering a wide variety of games across desktop, mobile, and tablet devices, we are ardent about providing a top-notch **iGaming **and** customer experience** within a user-friendly betting platform for all.

**What you will do**:

- Be the primary point of contact for **customer requests**, representing the online **iGaming **industry leader
- Respond promptly to a variety of account queries including **payment, login, verification and bet queries**:

- Direct unresolved requests and issues and follow up to ensure resolution
- Record and **handle inquiries**, **comments** and **complaints**, always in a timely and professional manner
- Turning every customer into a happy customer
- Enjoy your time in Greece

**What you will bring**:

- Excellent command of **Spanish
- both in written and spoken form**:

- Advanced **English** knowledge
- Familiarity with **iGaming **is a big plus**:

- Prior customer support experience will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude

**What we offer**:

- Complete **relocation support** (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)
- Competitive monthly salary + **2 extra salaries per year**:

- Health benefits - **extra** private healthcare benefits on top of standard public insurance
- Numerous perks and discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 12.000 employees