Fraud Prevention Manager

Fraud Prevention Manager - Santander Digital Services Country: Spain **WHAT YOU WILL BE DOING** **SDS **is looking for a **Fraud Prevention Manager **, based in our **Madrid office **. **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** The mission of the Santander Group's Technology and Operations Division is to contribute to the Group's strategy by making possible the operations of Santander's different businesses, by contributing to optimization, growth, and value creation; in addition to reducing risk and improving efficiency. Therefore, we help Santander to become the best open platform for financial services. As part of this Division, Cybersecurity is one of the Santander Group's main priorities and a crucial element to make Santander a cyber resilient organization that can withstand, detect and rapidly react to cyberattacks, while constantly evolving and improving our defences. The protection of systems, information and customers is a priority for the Group and a crucial component of Santander's purpose of "helping people and companies to prosper" and our goal of "offering excellent digital services for our customers”. If you share our passion for technology and are up for the challenge, come join us **WHAT YOU WILL BE DOING** As a **Fraud Prevention Manager, **you will be responsible for leading activities covering Fraud Prevention Program in line with defined strategy in all the entities, monitoring the implementation as well as ensure alignment of business and strategic objectives. you will be responsible for ensuring that the whole Fraud Prevention unit distributed across all geographies works as one team, under a common model and with proper alignment with business objectives and group strategy. We need someone like you to help us in different fronts: - Contribute to the development of fraud prevention strategies to fight new fraud trends and threats and ensure alignment against loss forecasts and business appetite. - Support the overall delivery of the fraud strategy for Global fraud prevention and proactively monitoring its progress, resolving issues, and initiating appropriate corrective action - The role reports to Global Head of Fraud Prevention. EXPERIENCE - Excellent communication skills in English written and spoken. - Effective experience in project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. - High level administrative, management and negotiating skills, and the capacity to build effective relationships with a wide range of stakeholders in a complex partnership environment. - Exceptional hands-on management style and the ability to address and resolve issues efficiently and deliver results. - Flexibility and ability to work both; independently and collaboratively. - Superior relationships management, excellent organizational skills, ability to multi-task and attention to details. - Excellent judgment and rigorous analytical skills. - Experience in the financial/banking industry. EDUCATION - University degree in Computer Engineering, Information Systems, Business, Administration or related field or relevant experience. - Information security/risk management certification such as ISACA, CISSP, etc. LEADERSHIP & MANAGEMENT BEHAVIORAL COMPETENCIES - Problem solving skills and an innovative mind-set to ensure a clear focus on the strategic agenda. - Ability to work and reach satisfactory agreements and find practical solutions for Fraud with all its stakeholders in different geographies and roles - Good knowledge of Internal and external fraud risk management, cyber security, IT concepts. - Excellent and clear communication skills in both online in written interactions, and face-to-face customer service interactions. - Business relationship management at high pressure situations. - Ability to work effectively across cultures and geographies. OTHER INFORMATION Our team members come from very different types of companies, including banks, tech companies, trade companies, start-ups, and consulting firms. We believe in the power of diversity in backgrounds, nationality, gender, and more. Would you like to grow with us? Join our team