Solutions Engineer intermediate Level

hace 1 semana

Barcelona, España NTT Ltd A tiempo completo

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Reporting to the Solutions Engineer Team Leader, the Solutions Engineer is responsible for supporting project development as well as daily customer infrastructure incident resolution, communication and platform management**Working at NTT**
**As a Solutions Engineer the key responsibilities include**:

- Daily management tasks such as client requests, maintenance Issues and platform updates
- Technical support in resolving incidents
- Ensure that the production infrastructure environment and core technologies are operating optimally at all times and are properly monitored
- Accurate estimation of development, project, continuous improvement and proactive maintenance tasks.
**What will make you a good fit for the role?**
**As a Solutions Engineer the key responsibilities include**:
**Personal Skills**:

- Able to work with remote colleagues and customers;
- Excellent English level (all the communications will be in English)
- Outstanding customer service skills/ Customer-oriented attitude
- Passion for lifelong learning and personal and professional development
- Ability to works well in an International team environment
- Strong problem-solving skills
**Technical Skills**:

- Knowledge of Microsoft Products including Windows Server 2016.
- Knowledge of Administration, Setup and Deployment, Printing, Clustering, Terminal Server/Citrix ,Exchange, SQL Server
- Five or more year’s industry experience with Microsoft Server products.
- IIS y VMWare knowledge required.
- Azure y AWS knowledge desired.
- Cloud-related certification a plus (AWS, Azure, Google
**Previous Work Experience**
- Degree or adequate practical background (5 - 8 years)
- Experience in an Internet Service Provider
**Language skills**
- Written and spoken English (fluent / native)
- Written and spoken Spanish (fluent / native)

**Equal opportunity employer**
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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