Passenger Service Agent

hace 2 semanas

Palma de Mallorca, España Jet2.com and Jet2holidays A tiempo completo

Permanent Intermittent
- 20 Hours

**Salary**
- Competitive

**Country**
- SPAIN

**What you will be doing...**
- **If you are ‘happy to help’ **and **passionate about delivering fantastic customer service**, this could be the role for you.
- **What Can We Offer You?**

We offer our valued Ground Operations colleagues a range of benefits including:
- Annual full-time salary of **18,664.00 euros** prorated for the months and hours worked with annual pay review.
- Payment for variables such as extra for transportation, early mornings, weekends, bank holidays among others, depending on scheduled shifts.
- Fully Paid Training
- Free Uniform
- Life Assurance scheme of 3 x annual salary
- 45 days holiday entitlement per annum (including Public Holidays)
- Recommend a Friend bonus scheme.

**What will you do as a Passenger Service Agent?**
- Provide a **warm and friendly welcome **to our customers as they arrive at the airport.
- ** Check-in** customers for their flights, issuing **boarding passes**, checking **passports** and **travel documents.**:

- Following the necessary **safety** and **security** procedures.
- Assist at the **boarding gates** to ensure our flights depart on time.
- Make sure our customers have a **smooth and safe journey** through the airport and on their return welcoming them back from their holiday.
- ** Represent our brand **at all times with a friendly, professional approach ensuring every customer feel like a **VIP.**

**We offer an initial 20 hour per week permanent intermittent contract, which may be increased to a maximum of 40 hours per week during the season in accordance with the operational needs of the base. This is a rostered role that requires shift working, so flexibility is required. Shifts can start as early as 5am and include late finishes, weekends, and Bank holidays to support our operation.**

**No previous experience is necessary**:

- however **excellent communication skills** being **fluent in both English and Spanish** is required.- **Division**

**Careers With Us**
- Airline

**Careers Dept**
- At the Airport

**Careers Team**
- Customer Facing at the Airport

**Business Area**
- Ground Operations Spain

**Team**
- Passenger Service Agent Spain

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