French & Italian Tech Supporter

hace 1 semana

Malaga, España BESTSELLER A tiempo completo

Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?

Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.

**Your Personality**

As a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same. You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence. In addition, you must be able to show understanding and empathy for the users’ situation and guide them through a solution, while setting clear expectations for the user in the process. You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.

Let us help you grow

**The Department**

We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers. Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.
We take pride in training our new colleagues intensively. We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one. You start out with a buddy, who will assist you getting ready and prepared for your new role.

Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.

**Your Responsibilities**

You will have a key position in providing TECH support our more than 2000 fashion stores in Europe. We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.
- Ensure that all registration is done according to guidelines (ITIL)
- Drive user behavior to increase self-service
- Participate in the continued optimization of the global TECH Service Desk
- Act as users’ advocates in TECH and follow through on tickets.

**Your Qualifications**
- Experience with POS systems would be an advantage
- Basic grasp in troubleshooting hardware and software products
- Understanding network concepts
- Good analytical and problem-solving skills
- Outstanding interpersonal skills and great team player
- Strong communication skills
- Must be able to accommodate a flexible work schedule/some weekend
- Fluent in written and spoken English, French & Italian
- Affinity and flair for IT/ technical solutions

**Your Benefits**
- Private health insurance from the first day
- 25 vacation days + 10 National Holidays that are added to your vacation allowance
- €120 voucher to spend on clothes from our brands
- Opportunity to buy clothes from our brands every season at more than 50% discount
- Cantina service in the office. Bestseller pays 70% of the monthly price
- Regular social events and team building activities
- Possibility to work 2 days a week from home

**ABOUT BESTSELLER TECH**:

  • Tech Supporter

    hace 2 semanas

    Malaga, España BESTSELLER A tiempo completo

    We are now looking for a Junior Supporter to join our team in BESTSELLER TECH in our Malaga Office! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in...

  • German Tech Supporter

    hace 1 día

    Malaga, España BESTSELLER A tiempo completo

    We are now looking for German speaker to join our TECH Support team in BESTSELLER in our Malaga HUB! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in...

  • Dutch Tech Supporter

    hace 3 días

    Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Retail Support department into a true service...

  • Telemarketer

    hace 1 semana

    Malaga, España Emprego ES A tiempo completo

    TELEMARKETER - English, Italian, German, Spanish, or French speakers Join our international marketing team on the Costa del Sol. We offer incredible benefits, ongoing training and uncapped earning potential. Telemarketers - Vacation Planners Our telemarketing department offers a fun and welcoming working environment. and sell holiday packages. We’re...

  • Tour Guide English

    hace 1 día

    Malaga, España Guydeez A tiempo completo

    Guydeez is looking for passionate and knowledgeable hosts to join our team in **Malaga** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...

  • Tour Guide English

    hace 1 día

    Malaga, España Guydeez A tiempo completo

    Guydeez is looking for passionate and knowledgeable hosts to join our team in **valletta** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...

  • Team Leader

    hace 1 día

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - French*** **Description**: Why join us Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Team Leader - French market to join our exciting projects, with leading brands from tech, finance,...

  • Dutch Speaking IT Supporter

    hace 2 semanas

    Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a...

  • French Speaking Customer Representative

    hace 1 día

    Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative **to join our exciting projects, with leading...

  • IT Supporter

    hace 2 semanas

    Malaga, España Bestseller AS A tiempo completo

    **We are now looking for German and Ducth speakers to join our IT Support team in BESTSELLER in our Malaga HUB!** Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting...