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Greek Customer Support Experts
hace 3 semanas
Teleperformance Spain is looking for **Greek Support Experts** in **Barcelona**.
We are recruiting tech savvy experts to support the users of a world leader company in in technology services.
Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online.
**As a Technical Support Expert your responsibilities will be**:
- Analyze and evaluate users’ specific account setups and previous interactions to recommend solutions
- Troubleshoot technical questions including software, hardware, and logistic questions
- Escalate complex issues and provide context to the reason for the escalation
**Requirements**:
- Native level of Greek and **B2 level of English**:
- Previous customer facing experience (B2B or B2C)
- Prior experience in multi-channel customer support
- Experience working within a metric and target focused work environment
- Excellent listening and communication skills, written and verbal
- Demonstrated ability to work through complex technical problems
- Strong attention to detail
**Benefits**
- Full-time (39 hours/week).
- Relocation Package (flight, PCR test and economic support for accommodation)
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Salary: 18.299,70 € gross/year
- Continuous training and development program
- Employment with the world’s largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Είδος Εργασίας: Πλήρης απασχόληση
Μισθός: 18.299,70€ ανά έτος
