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IT Support Analyst

hace 3 semanas

Catalunya, España Newell Brands A tiempo completo

Join our market-leading, human-sized company. Be welcome in our international family

For more than 80 years and all over the world our gloves, sponges and many other products, always more innovative, are present in the daily lives of millions of people: in their homes or in their workplaces.

At **Mapa Spontex**, our 2,400 employees express their full potential, driven by the same conviction: to offer everyone the best protection in all their actions.

Our secret? The strength of our group** Newell Brands** and the agility of a human sized company.

At **Newel**l, we aspire to be a digitally-savvy, operationally excellent, brand building, innovation powerhouse that is a force for good and an amazing place to work, grow and thrive.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid®, Paper Mate®, Sharpie®, Dymo®, EXPO®, Parker®, Elmer’s®, Coleman®, Marmot®, Oster®, Sunbeam®, FoodSaver®, Mr. Coffee®, Rubbermaid Commercial Products®, Graco®, Baby Jogger®, NUK®, Calphalon®, Contigo®, First Alert®, Mapa®, Spontex® and Yankee Candle®.

Newell Brands’ beloved, planet friendly brands enhance and brighten consumers lives at home and outside by creating moments of joy, building confidence and providing peace of mind.

**We are looking for ours Spanish Factories a IT support Analyst **who will be responsible for the day to day end user support as well as management of all Hardware, Microsoft Operating Systems, Infrastructure, and Software solutions implemented.

The position is based at the Newell Brands factory in Malgrat.

Your primary responsibility is to support the Newell Malgrat site, but you will be also involved in supporting other sites in the Spain Region. You will also take part in IT Projects and support in the wider EMEA region.

**For that you will have to**:

- Provide day to day end-user support to all users globally both in-house and remote (Travelling /Home office users) for all sites together with a team based at different office locations in EMEA.
- The sites you will support are a combination of Offices and factories.
- Be the first point of Contact for our site of Malgrat (Factory)
- Be the second point of contact for sites in Sant Cugat (Office) and Sagunto (Factory)
- Install/Configure/Manage/Maintain the local Client infrastructure: desktops, laptops, printers and mobiles according to the Newell Brands IT standards.
- Manage/maintain the local server infrastructure according to the Newell Brands standards in co-ordination with the other Teams Globally.
- Manage/maintain Local Telephone infrastructure support.
- Manage/maintain Local Area Network infrastructure support in collaboration with the Network Services team.
- Manage/maintain Mobile phones for Spain entities.
- Take part in global IT projects and initiatives.

**Your profil?**
- Knowledge of industrial environment (Scada, RFID, Citec, )
- Knowledge of DNS, DHCP, VLAN
- Applications: VPN, Office 365 Enterprise Suite, MECM, Infoblox, CyberArk, Orion or willingness to learn these tools
- Strong communication skills.
- Language skills required: spoken & written business English, Spanish.
- Occasional travelling to other sites (for example to Sagunto, Sant Cugat).
- Acceptance of change as a constant factor, in other words, able to work in fast paced, dynamic organization.
- Pro-active work attitude and is able to share knowledge with others.
- Ability to work conform to IT standards and guidelines.
- Ability to work stand-alone as well as part of a team and multiple teams.
- Client systems: Windows 10.
- Server systems: Windows Server 2016, Windows Server 2019.
- Active Directory management.
- File and Print management (file sharing, file permissions, setup printers).

If you are attentive to others and not afraid of responsibility - we are made for each other Join us.

Leadership and Innovationruns in our worldwide family.