Learning Consultant

hace 23 horas

Madrid, España goFLUENT A tiempo completo

Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.

As a Learning Consultant, you'll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.

If you're driven by making a difference and thrive in a supportive, customer-focused environment, we’d love to have you on board

**What You'll Do**
- Become an expert and maintain a full understanding of our products and services. Explain it to our new learners who are starting a goFLUENT Training
- Offer the learner the best journey possible, by understanding the expectations and being efficient in giving the solutions to concerns the learner might face
- Ensure a smooth and efficient communication with internal teams
- Call students to encourage them to take full advantage of the available resources
- Be proactive in order to optimize our internal procedures, improve the quality of our responses and raise learners feedback

**You'll love this job if you**
- Are outstanding at communicating, both orally and written, with a **high level of German**
- Have a previous successful experience in customer support
- Are very empathic and able to solve complex conversations in order to give a smile to customers
- Are an organized, responsive, adaptable, sincere, and autonomous person

**We are looking for**
- 1 year of experience in customer service
- Internet savvy and proficient in MS Office, Google Docs and Open Office
- **High level of German**(verbal and written)
- **Advanced level of English** (verbal and written)
- Bachelor's/College Degree in any field

**What we offer**

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

- Dynamic, startup-like experience within the security of a fast-growing, 25-year old Swiss-based company.
- Learn from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international, vibrant working environment.
- World-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages
- Ability to work from any of our 20+ offices around the world.
- Exciting team-building events.

LI-Hybrid

  • Learning Consultant

    hace 3 días

    Madrid, España goFLUENT A tiempo completo

    Join goFLUENT as a Learning Consultant! Help learners succeed with AI-powered language solutions, build strong relationships, and make an impact in a fast-paced, innovative environment. - Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is...

  • Learning Consultant

    hace 1 día

    Madrid, Madrid, España goFLUENT A tiempo completo

    Are you passionate about helping others succeed? At goFLUENT, we're looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.As a Learning Consultant, you'll be at the...

  • Learning Consultant Russian

    hace 2 semanas

    Madrid, España goFLUENT A tiempo completo

    goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction. We are a mission-driven...

  • Learning Consultant Intern

    hace 22 horas

    Madrid, España goFLUENT A tiempo completo

    **Beca Learning Consultant Iberia ** **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched...

  • Bilingual Learning Consultant

    hace 1 semana

    Madrid, España goFLUENT A tiempo completo

    A leading global language training provider is seeking a motivated Learning Consultant based in Madrid, Spain. The role emphasizes exceptional customer support, requiring proficiency in Spanish and Polish. This full-time position offers a dynamic working environment and extensive training opportunities to ensure success. #

  • Learning Consultant — Multilingual Learner Advocate

    hace 1 semana

    Madrid, España goFLUENT A tiempo completo

    A thriving educational company in Madrid is seeking a motivated Learning Consultant. This role focuses on optimizing the learner's experience, addressing concerns, and maintaining communication with internal teams. The ideal candidate is fluent in Spanish, with strong communication skills and a background in customer service. This position offers a dynamic...

  • Beca Learning Consultant Iberia

    hace 1 semana

    Madrid, España goFLUENT A tiempo completo

    The Learning Consultant Iberia member principal role is to welcome and accommodate our learners via telephone and respond to their needs while assuring a continuous follow-up in their training. Since you are their "consultant/advisor" in training and pedagogy, their requests may be very diverse. This position will work closely with Sales/CSM Team in order to...

  • Learning & Assessment Consultant

    hace 1 semana

    Madrid, España Cambridge University Press & Assessment A tiempo completo

    Salary: - Competitive- Location: - Madrid- Country: - Spain- Business Unit: - English- Vacancy Type: - Permanent- Closing Date: - 25 September 2025 **Meet the recruiter**: Stephanie Pass **Salary**: Competitive Location: Madrid, Spain (including bordering provinces) Contract: Permanent, Full Time We are looking for a dynamic person with experience...

  • Learning Consultant

    hace 2 semanas

    Madrid, España goFLUENT A tiempo completo

    goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction. We are a mission-driven SaaS...

  • Learning Consultant

    hace 1 semana

    Madrid, España goFLUENT A tiempo completo

    Siamo alla ricerca di un Learning Consultant/Consulente Didattico da inserire nel team con sede a Madrid. Questa posizione è una delle più **strategiche **di goFLUENT: a diretto contatto con i nostri studenti, li aiuta a vivere la migliore esperienza possibile durante tutte le fasi del loro apprendimento con noi e a raccogliere preziosi feedback per i...