English + Spanish Customer Service Operator

hace 6 días


Pozuelo de Alarcón Madrid provincia, España Securitas Direct España S.A.U A tiempo completo

**Do you have experience in customer service? Do you want to continue growing in a Top Employer company? We are looking for you**

Securitas Direct is the European market leader in security, providing services to over 4 million people worldwide. At Securitas Direct, we offer a dynamic environment where you can develop in various projects, creating an inclusive atmosphere and ensuring equal opportunities.

We are currently looking to add **phone operators** for our** customer service team **at our offices located in **P**ozuelo de Alarcón (Madrid) **who speak fluent** English and Spanish.**

Are you interested? Keep reading

**We offer**:

- Indefinite contract from the very first day.
- Fully paid training.
- 6 consecutive days of work and 3 consecutive days off.
- Fixed salaray + monthly variable pay for achieving objectives such as customer satisfaction and call duration.
- Nocturnal plus after 22:00h
- 37,5h weekly extensive shift from Monday to Sunday with a fixed schedule:

- 10:00h to 18:30h.
- 18:30h to 02:00h.

35h weekly intensive shift from Monday to Sunday with a fixed schedule:

- 14:00h to 21:00h.

**We are looking for**:

- Individuals with at least 6 months of experience in customer service.
- Availability to work starting December.
- Fluid level of English AND Spanish
- Agility with technology is necessary
- Problem-solving skills and strong communication abilities.

Passion and attitude are essential

Do you think this job fits you? Do you want to be part of our great customer service team? **Sign up, we are looking forward to meeting you



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