Engagement Manager Servicenow

En Criteria Recursos Humanos somos especialistas en aportar soluciones para potenciar el capital humano de nuestras empresas cliente, entendiendo sus necesidades y ayudándolas a sacar el máximo potencial a sus capacidades. Somos un grupo de profesionales comprometidos y comprometidas, que trabajamos cada día con ilusión. Hacemos nuestros los objetivos de nuestras empresas cliente y nos esforzamos con entusiasmo para conseguirlos, ¿te unes a nuestro equipo? Actualmente seleccionamos a un/a **Engagement Manager ServiceNow, **para incorporarse a una compañia cuya actividad principal se centra en digitalizar procesos de negocio. **Day-to-day Responsibilities**: - Management of project Lifecycles from start to finish. - Project tracking and reporting (Status Reports, Tracking, RIDAC Logs, etc.). - Project administration & collaboration (organizing strategic calls, keeping and distributing project minutes, exchanging information, back-office tasks, etc.). - Change Management, Communications and Stakeholder Management. - Coordinating various IT functions to align tasks, solve problems and steer the projects forward. - Draft Project documentation (Project Charters, Schedules and WBS breakdowns, Functional Specs, UAT planning & results, hand-off information, closure docs, etc.). - Ensuring Projects are delivered "on-time, on-spec & on-budget". - Acting as a business consultant, when necessary, to translate business needs into Functional Requirements. **Education, Work Experience & Certification**: - University degree or college diploma in the field of computer science, technology and/or Project Management, with 3 to 5 years work experience. - Traditional PM certifications preferred (PMP, Prince2, etc.) - Agile certification would be a plus (Scrum Master, etc.) - Great knowledge of Project Management methodologies and best practices. - Understanding of ServiceNow or PaaS would be a big plus. **Personal Attributes**: - Desire to thrive in a multinational environment with a global team. - Strong business expertise and customer orientation. - Capacity to efficiently prioritize and accomplish tasks in a high-pressure environment. - Strong written, oral, and interpersonal communication skills (English required). - Ability to influence and present ideas in a business-friendly and user-friendly language. - Team-oriented and experienced in working within a collaborative environment. **We offer**: - Work 100% remotely - Possibility of some presencial meetings in Madrid. - Social benfits as career plans and trainning program and certifications. **Company culture**: - The well-being of our employees around the world is the main focus of our culture. We believe that excellence is the result of a balance between working life and personal wellness._ ¿Tienes el perfil? Inscríbete, estamos deseando conocerte **Education, Work Experience & Certification**: - University degree or college diploma in the field of computer science, technology and/or Project Management, with 3 to 5 years work experience. - Traditional PM certifications preferred (PMP, Prince2, etc.) - Agile certification would be a plus (Scrum Master, etc.) - Great knowledge of Project Management methodologies and best practices. - Understanding of ServiceNow or PaaS would be a big plus. **Personal Attributes**: - Desire to thrive in a multinational environment with a global team. - Strong business expertise and customer orientation. - Capacity to efficiently prioritize and accomplish tasks in a high-pressure environment. - Strong written, oral, and interpersonal communication skills (English required). - Ability to influence and present ideas in a business-friendly and user-friendly language. - Team-oriented and experienced in working within a collaborative environment.