Credit & Collections Analyst (Internship)

Stuart (DPD Group) is a sustainable last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe. Our Mission - We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience. Our motto: “Make every delivery a moment all of us can truly celebrate” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 700+ employees with 90+ nationalities working across France, Italy, Poland, Portugal, Spain and the U.K. It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision **The role ✨** - Our new Intern in the C&C department will assist the Finance Team to reduce DSO metrics and the debt of your entities assigned (Spain, Portugal, and Italy), also giving accurate reports and information that will help other business partners to take the best decisions. People will believe in you, and you will become the POC for your clients with queries. So, as you can see, you will be a key point for your buddies, other teams, and for your clients **What will I be doing?** - Track and monitor our collections and keep our aging updated. - Interact with our customers and assist them with their requests. - Perform account reconciliations and monitor customer account details for non-payments, delayed payments, and other irregularities. - Identify payments received to customer accounts accurately and efficiently. - Fluent communication with the Sales Team and customer support so duties are aligned. - Giving support to the Credit & Collections team, daily/weekly communication. - Weekly credit reports and month-end conciliations. **What do we need from you?** - University degree (eligibility for “Contrato de Formación en Alternancia” or “Contrato para la Obtención de la Práctica Profesional”), - Experience required: >1 year with account reconciliations (mandatory). - Availability to join us for a 6-month internship opportunity (renewable for other 6 months) - Proactive and problem-solving skills as well as organizing and managing to effectively prioritize your tasks. - High level of Excel (pivot table, vlookup, conditional, etc). - Ability to work under pressure in a rapidly changing environment. - Should be organized, flexible, analytical, communicative, and resilient to talking with clients. - Fluent in Spanish, English (both mandatory), and Portuguese (desirable). **The stuff you wanna know** - Lunch Allowance by Edenred (€11 daily) - Wellness benefit (Gym and Juno) ‍ ️ - Team building events - Unlimited Learning With Udemy ‍ - Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks - Family-friendly work-life balance - Time off for your exams and university-scheduled activities‍ - Work in an international, dynamic, and passionate environment with a company culture focused on learning and development At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status