At Home Customer Representative

hace 2 días


Malaga, España Webhelp A tiempo completo

**Description**
We are looking for a Customer Representative to join one of our projects.

You can work from home in Barcelona, Palma de Mallorca, Valencia or Málaga area.

**Responsibilities**:
Contact Management:

- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.
- Ensure correct presentation of the customer's corporate and brand images in all interactions.

Knowledge Management:

- Attend all trainings to acquire gain expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to Supervisor regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within WEBHELP guidelines.

We offer
- Full-time and long-term contract
- Salary: 16.732,21 euros gross/year + up to 2.400 euros gross/year in bonus
- Schedule: Monday-Friday, from 09:00 to 18:00
- Internal Development Program

**Requirements**:

- Native/High level speaker of French and German
- Fluent in English

Soft Skills
- Self-motivated
- Team player
- Active listening skills
- Supportive person
- Outgoing and open minded
- Very good written skills

**SHARE**

**Description**
We are looking for a Customer Representative to join one of our projects.

You can work from home in Barcelona, Palma de Mallorca, Valencia or Málaga area.

**Responsibilities**:
Contact Management:

- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.
- Ensure correct presentation of the customer's corporate and brand images in all interactions.

Knowledge Management:

- Attend all trainings to acquire gain expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to Supervisor regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within WEBHELP guidelines.

We offer
- Full-time and long-term contract
- Salary: 16.732,21 euros gross/year + up to 2.400 euros gross/year in bonus
- Schedule: Monday-Friday, from 09:00 to 18:00
- Internal Development Program

**Requirements**:

- Native/High level speaker of French and German
- Fluent in English

Soft Skills
- Self-motivated
- Team player
- Active listening skills
- Supportive person
- Outgoing and open minded
- Very good written skills

Spain (es)

French



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