Global HR Benefits Coordinator

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to **#MoveAtTheSpeedOfRight.**

Be in the driver’s seat of your career as a Global HR Benefits Coordinator with the industry leader
- and build a career you can trust.

The** Global HR Benefits Coordinator**will play a key role in ensuring a seamless and consistent benefits experience for colleagues globally. Partnering closely with our Global Benefits & Compensation Manager, this role will provide critical support across both benefits and compensation programs, helping to deliver initiatives that show how Accertify gives back to our colleagues. From answering inquiries with care to assisting with global program administration, the Global HR Benefits Coordinator will help ensure our benefits and rewards strategy remains thoughtful, responsive, and impactful, empowering our colleagues to thrive personally and professionally.

**Essential Duties &**Responsibilities**:

- Serve as the first point of contact for employee benefits inquiries and broker escalations across global markets, including the US, Mexico, UK, Spain, India, Australia, and Japan.
- Administer benefits programs, including enrollments, life event changes, and terminations, in global HRIS systems.
- This role is responsible for day-to-day benefits administration, employee communications, wellness initiatives, and serving as the primary point of contact for colleagues and brokers.
- Support billing invoice reconciliation and payment processing for global benefits vendors.
- Own and execute benefits-related communications, including newsletters, intranet updates, and policy changes.
- Coordinate and lead global wellness initiatives, campaigns, and other health-focused efforts.
- Organize and facilitate virtual and in-person informational sessions, open enrollment meetings, and new hire benefits orientations across time zones.
- Collaborate with brokers, vendors, and internal stakeholders to resolve claims issues and ensure service excellence.
- Maintain accurate benefits documentation and ensure compliance with local regulations and global standards.
- Support benefits reporting and analytics, including cost tracking and utilization trends.
- Partner with local HR teams to ensure regional alignment and support for benefits administration.
- Assist in preparing materials and logistics for global benefits audits, renewals, and compliance reviews.

**Skills & Qualifications**:

- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- 2-5 years of experience in HR or benefits administration, ideally with international exposure.
- Familiarity with global benefits programs and compliance requirements across EMEA, APAC, and North America.
- Proficiency with HRIS systems (ADP preferred) and Microsoft Office Suite.
- Detail-oriented, culturally aware, and passionate about employee well-being.
- Excellent written and verbal communication skills; Fluent in Spanish and English.
- Strong organizational skills and ability to manage multiple priorities across time zones.
- Experience coordinating wellness programs and employee engagement initiatives.
- High level of discretion and commitment to confidentiality.
- Strong interpersonal skills and a people-first mindset.

**Additional Details**:

- Location: Calle Albacete, 5, 7th Floor, 28027, Madrid

**Why Join Accertify?**
- At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally:

- Health & Wellness: Medical, dental, and vision coverage for you and your family.
- Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
- Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
- Career Development: Training programs, mentorship opportunities, and growth potential within the company.
- Wellness Support: Mental health resources, fitness perks, and wellness programs.
- Family-Friendly Perks: Parental leave, adoption assistance, and flexible work arrangements.
- Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.