Tech Product Owner Ecommerce

A jornada completa

Contract Type: Permanent

Directorate: IT Transformation

**Descripción de la empresa**:
About IAG Tech

IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.

Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

Our Values

At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation | we value identifying new ways of using technology to solve business challenges

Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues

Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability

Transparency | we value honesty and integrity and always share the reality in a manner the business understands

Agility | we value responsiveness, speed and flexibility in everything we do

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

**Descripción del empleo**:
**Purpose of the role**
- Keep strong relationship with the rest of Tech POs in eCommerce & Distribution and all Customer & Commercial Business to be fully in line with their backlogs and find synergies all together as a whole.
- Responsible for defining Initiatives / Epics / Stories and prioritizing the Product Backlog to streamline the execution of program priorities, while maintaining the conceptual and technical integrity of the features or components for the team.
- Play a significant role in maximizing the value produced by the product team searching for efficiency and IT cost reduction.
- Act as a key role/agent in digital and Tech transformation initiatives across the Group and in the Operating Company, in full alignment with Software Engineering and Enterprise Architecture, with their guidelines and inner source model

**Accountabilities**

Within this role you will:

- Build a strong and trustworthy relationship with the **eCommerce & Distribution** area and other Customer & Commercial Tech and Business stakeholders
- Manage product financials, ensuring value is delivered to business at the appropriate cost, in alignment with agile program planning and iterations. Both internal and external cost management within the ecommerce & distribution program scope.
- Track value delivered to business and end customers through a proper set of KPIs that measure relevancy (e.g. Revenues), usage (e.g. transaction volumes), performance (e.g. SLAs), quality (e.g. defects) and delivery (e.g. velocity).
- Prepare for Program Increment (PI) or Townhall planning events, update the teams backlog and contribute to the program vision, roadmap, and content presentations.
- Support program backlog refinement and prepare for Program Increment (PI) or Townhall planning and play a significant role in the planning event itself.
- Support story definition, providing the clarifications necessary to assist Customer Engagement agile tech teams with their story estimates and sequencing.
- Determine their team Program Increment objectives together with the entire Agile team(s).
- Build, edit, and maintain the team backlog, with input from System Architect/Engineering and other stakeholders.
- Delivery and maintenance with a DevSecOps mindset, being responsible for the delivery and support of new and existing products with quality and competitive speed to market.
- Being able to measure and report based on KPIs and OKRs to the Business/IT management
- Prioritize and reprioritize the backlog items based on user value, time, and other team dependencies determined in the PI planning event and refined during the PI.
- Communicate story details and priorities and ensures the team aligns and agrees on a final iteration plan.
- Collaborate with eCommerce business owners, and all areas involved in the B2B, B2C such as Apps, NDC, Ancillaries, Payment, Data, CRM, Customer area, Cybersecurity,and other Customer & Commercial agile tech teams.
- Detail stories with acceptance criteria and examples in the form of acceptance tests (Behaviour-Driven Development (BDD))
- Validate that the story meets acceptance crite