Site Director

hace 2 semanas

Barcelona, España BSP executive A tiempo completo

**¿Dónde trabajarás?**:
We are looking for a Site Director for a multinational outsourcing company based in Barcelona. As a Site Director you will manage all operational and support teams of 250 employees in order to develop revenues and profitability of the location.

**¿Qué harás?**:

- As a Site Director you will be reporting to the Deputy CEO being aware of each account strategy, billing models and client expectations. Your main responsabilities will be:
- You will manage Account managers, supervise and support teams to deliver the best operational performance.
- You will set weekly, monthly and yearly objectives and closely follo-up on achievments.
- You will coordinate and report to central teams at the headquarter.
- You will coordinate the budgetary, human and technological means to implement effective commercial orientations and guarantee customer satisfaction.
- You will guarantee the achivement of the Gross Margin result of all client accounts.
- You will be responsible of the circulation of client reports, structure communications to client and organize and attend to main client meetings.
- You will manage the team and manage disputes to ensure a good social climate.

**¿A quién buscamos?**:

- We are looking for someone with the following experience:
- You have a high level of French, Spanish and English.
- You have at least 5 years experience as a Site Director or Production Manager.
- You have previous proven experience in P&L management and worked in a BPO company before.
- You have a strategic thinking, good commercial skills and a perfect quality process.
- You are autonomous with a good lidership skills.

**¿Qué ofrecemos?**:

- Permanent contract in a multinational company.
- Competitive salary.
- Monthy attractive bonus.

**¿Necesitas + info?**:
Berta Bartolomé Mahiques- +34 936 06 57 00 (ext. 106)

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