Product Owner

**Job Title**: Product Owner - Assessments & Certifications

**Location**: Madrid (Hybrid or Remote)

**Reports to** : Product Manager - Assessments & Certifications

**Direct reports**: None

**Division**: English Language Learning

**About Pearson**

Learning is no longer just a stage of life but a lifelong journey.

In an era where AI is moving at breathtaking pace and where there is huge demand for new talent, with new skills, the world needs learning more than ever before.

Whether it’s upskilling in the workplace, developing a team, getting ahead in school, making the grade at university, or learning a new language, millions of people around the world trust Pearson products and services to help them realise the life they imagine through learning.

We hold learners, educators, and enterprises at the heart of our thinking. Our five interconnected business divisions work together to meet people’s evolving learning needs. We’re proud to be a trusted partner in the moments that matter throughout their lives.

**About English Language Learning (ELL)**

Our vision is to become the world’s leading destination for committed learners to learn and prove their English proficiency. English is a gateway to the world. It is a mandatory requirement in more than 150 national curricula, and there are over 1.5bn people worldwide learning English today.

**Job Overview**

We are looking for an innovative and experienced Product Owner to lead a squad in our Assessments & Certifications portfolio.

This role will lead the requirements gathering, scoping and building of a new Test Driver as a common capability to support multiple assessments in the portfolio which serve educational and corporate customers and support both B2B and a D2C product lines. The main goal of the PO role is to rationalise the current test drivers in use and develop a new service capable of meeting the multiple needs of the portfolio which can scale as required to drive customer value and business growth.

Key Responsibilities

**1. Champion Customer needs**

Relentlessly focus on understanding and addressing customer needs, ensuring that all initiatives prioritize customer satisfaction and deliver maximum customer value.

Lead initiatives which align to the broader organizational goals to build a set of shared services capable of supporting multiple segments whilst maintaining focus on the goal to deliver incremental value to customers

Implement change effectively while maintaining a strong focus on championing the customer experience throughout all stages of product development

Define and track KPIs to measure the success of all initiatives, providing regular updates to stakeholders

**2. Product Development and Management**

Define and prioritize product features and enhancements based on customer feedback, market research, and business goals.

Effectively refine initiatives and capabilities and produce clear and concise user stories.

Create and maintain a product roadmap that aligns with the company's strategic objectives.

Collaborate with cross-functional teams, including engineering, UX, marketing, and customer support, to deliver high-quality product releases.

**3. Technology improvement**

Partner with engineering to build out a service to support the delivery requirements from a range of assessments

Work with engineering teams to ensure seamless implementation and mínimal disruption to existing services.

**4. Stakeholder Management**

Communicate product vision, strategy, and progress to stakeholders at all levels.

Gather and incorporate feedback from internal and external stakeholders to inform product decisions.

Foster a collaborative and transparent environment to ensure alignment and buy-in from all relevant parties.

**5. Agile Methodology Implementation**:
Take part in and champion agile ceremonies, such as sprint planning and retrospectives.

Work with the team’s Scrum Master to continuously improve agile processes, enhancing team productivity and product quality

**Ideal Attributes and Qualifications**

Bachelor's degree or equivalent.

Ability to conduct business in English

7+ years of experience in product management, with a focus on transformation programmes, customer experience and agile methodologies.
Strong understanding of agile frameworks in a product development environment.

Proven track record of successfully managing and delivering complex projects.

Excellent analytical, problem-solving, and decision-making skills.

Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

Experience in the education industry is a plus.

**What We Offer**

Competitive salary and benefits package.

Opportunities for professional growth and development.

A collaborative and innovative work environment that values creativity and teamwork.

The chance to make a meaningful impact on the lives of customers and test takers worldwide.

Pearson is an equal opportunity