Google Workspace Support Engineer
hace 5 días
**Company Description**
Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.
Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.
Devoteam has been committed to technology at the service of people for more than 30 years. With more than 11,000 people in the group, in 25 countries in Europe, the Middle East and Africa.
We are seeking a skilled Google Workspace Deployment/ Support Engineer. In this role, you will be responsible for implementing, managing, and supporting Google Workspace solutions for our organization and clients.
- Plan, execute, and manage Google Workspace deployments and migrations
- Develop and implement best practices for Google Workspace administration and security
- Collaborate with cross-functional teams to ensure smooth integration of Google Workspace with existing IT infrastructure
- Create and maintain documentation for Google Workspace processes and procedures
- Conduct user training sessions and create educational materials on Google Workspace features
- Monitor system performance and implement optimizations as needed
- Stay up-to-date with the latest Google Workspace features and updates
- Assist in developing automation scripts and integrations using APIs to enhance workflow efficiency
- Participate in on-call rotations to provide after-hours support when required
**Qualifications**
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Google Workspace Administrator certification or willingness to obtain within 6 months of hiring
- 3+ years of experience in IT support, system administration, or similar role
- Proven experience with Google Workspace deployment, migration, and administration
- Strong knowledge of cloud computing technologies and IT infrastructure
- Excellent troubleshooting and problem-solving skills
- Proficiency in scripting languages such as Python or JavaScript
- Experience with API integration and automation
- Solid understanding of networking concepts and protocols
- Strong project management and organizational skills
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Experience with change management and user training is a plus
- Fluency in English and Spanish is beneficial
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