Norwegian IT Support Agent
hace 5 días
**AnyTech365** is recruiting for its offices in Torremolinos and Marbella a Norwegian IT Support Agent, specializing in cybersecurity and tech support. At AnyTech365, you'll enjoy a challenging and fulfilling role, working in a dynamic environment with opportunities for career growth and development. **WHAT WILL YOUR RESPONSIBILITIES BE**_:_ - Working closely with our sales agents post sales of our products and services to deliver the customer a pc or device scan, cleaning, set up, etc. - Helping and supporting customers through calls and electronic requests. - Conducting remote device cleaning, optimization and configuration through customer service. - Adapting to changing information within the support department and the organization. - Utilizing best practices to deliver excellent customer service and resolve issues efficiently. - Recording and documenting customer issues accurately. **WHAT YOU GET IN RETURN**: - Permanent contract with a competitive salary of 1800€ monthly gross plus quarterly performance bonus. - Be part of one of the world's best support and security companies, making a meaningful impact in the industry. - Possibility of Hybrid/ Remote work. - Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments. **REQUIREMENTS**: - Native level of Norwegian. - Previous IT/tech support experience/ proven high technical knowledge. - Excellent communication and social skills. - Passionate about technology. - Flexible, supportive, encouraging, and willing to listen, learn, and improve together. - High level of English or Spanish proficiency. **WHAT DOES IT MEAN TO BE AN #AnyTechie?** - Embrace new experiences and opportunities: We are a multicultural company with more than 25 nationalities in our offices. Respect and interest for other cultures are at the heart of our organization's development. - Exhibit a proactive attitude: We value a "can do" mindset and enthusiasm for learning new things. - Be passionate about technology: As an IT company, we encourage our employees to feel comfortable working with all aspects of technology. - Take responsibility for your work: Our managers and directors are here to support you and help you achieve your goals.
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