Alibaba Group

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 7 year **Position Requirement** - Bachelor / Postgrad degree in Finance, Business, Accountancy, Computer science, Math, Statistics or related fields - At least 7 years of experience in fraud risk management, forensics or investigations in e-commerce, technology, financial...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - The role Miravia is an start-up part of Alibaba Group, the Southeast Asia’s largest online shopping mall. Miravia is seeking someone passionate about Cybersecurity Operations. Miravia Security Operations Team defines, monitors security alerts and responds to...

The role - Alibaba Group is seeking a Head of Customer Care, Europe to be responsible to lead and build the strategy roadmap for the Customer Care function to integrate a customer centric approach for the business. - This position will be based in Paris (France), reporting to the Group Customer Care Officer (CCO) based in Singapore. Key Responsibilities (but...

The role - Alibaba Group is seeking a Head of Technology & Product, Europe under the Customer Care function. - The person will be responsible to drive the self-service adoption to provide service excellence and an enhanced customer experience via chatbot, live chat, social media channels, etc. - This position will be based in Paris (France), reporting to the...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 1 years and below **Position Requirement** - Strong interpersonal and communication skills - Excellent sales and negotiation skills - Ability to understand and communicate complex technical concepts - Capable of managing multiple tasks and priorities - Ability to work under...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 3 year **Position Requirement** - Bachelor's degree - Proven experience as a Ads Specialist or similar role - Excellent communication skills with strong interpersonal skills - Proficiency in advertising solutions (Google Ads,Amazon Ads, Tiktok Ads) - Strong analytical skills...

You will be responsible on administrating and evolving the Call Center platform for the Voice channel of Customer Care hotlines for both buyers and sellers, making sure of the swift operations while continuously implementing improvements that will have a direct impact on Customer and Agent Experience. You will also participate in the architecture of the...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - 1. Conduct regular researches and studies around Alibaba overseas e-commerce business and Ecosystem. Provide strategic support through industry and market analysis, corporate studies and other major areas. 2. Continuously contribute to the optimization of Alibaba...

**Basic Infomation** Department: Alibaba Group Degree: Master Work Experience: 3 year - Role Introduction: This role is a key part of User Growth team, reporting to Head of Campaign & Onsite. This role aims to bring big sales uplift through platform level campaigns (promotion activities) and deliver differentiated user experience through category...

**Basic Infomation** Department: Alibaba Group Degree: Master Work Experience: 8 year 1. Lead the strategic planning and execution for the skincare category, driving growth and market share in the Spain-Madrid region. 2. Analyze market trends, consumer insights, and competitive landscapes to identify opportunities and develop innovative product...