Demand Planner

**Job Title**: Demand Planner
**Coty Job Category**: Planner
**Reports To**: Demand Senior Planning Manager or Demand Planning Manager
**Location**: Barcelona Hub
**Function**: Supply Chain
ABOUT THE DEPARTMENT
Within the Supply Chain function sit our Planning teams. With a population of over three hundred people
these teams are a competitor leading, purpose built Global Hub, covering a multitude of Planning areas
where we share best practice in a centralized and standard way to deliver industry leading service at
best cost and the right level of inventory.
Our Global Demand Planning Team are responsible for ensuring good prediction of Sales across the
world. This signal drives the full End to End Supply Chain from logistics through production and onto
supplier orders. The team collaborates with the markets to get the best Business Intelligence to input to
the Machine Learning Models to create the best forecast. The team also ensure all New Product
launches are reflected correctly within the forecast.
THE ROLE
The Demand Planner executes daily operational activities across the overall forecast (units and values)
for a small portfolio.
Key Success Measures
- Forecast accuracy (WAPE) - measures the accuracy of the weighted absolute percentage error over

a 90-day period.
- % cut driven by under forecast - calculates the percentage of inventory cuts driven by under

forecasting, indicating instances where demand exceeds forecasted quantities.
- % Forecast completeness - 2-year long range forecast.
- SPP3 - evaluates the bias in the 3-month forecast by measuring the deviation from the actual

demand over a 3-month period.
- SPP1 - evaluates the bias in the 1-month forecast by measuring the deviation from actual demand

over a 1-month period.
- Bias - measures the overall bias in the process, considering factors such as forecast accuracy,

demand variability, and supply chain performance.
Core Responsibilities
- Input data to build a reasonable demand forecast, in the o9 system, for the portfolio.
- Ensure local Business Units have provided their sales and marketing plans and collaborate with the

relevant market teams to resolve any gaps.
- Communicate effectively to any demand related questions or issues for the portfolio.
- Analyze data and information to proactively identify trends and issues, escalating and action

planning as appropriate.
- Monitor the forecasting performance of the o9 system for the portfolio and review this with the Data

Scientist to improve the models for better performance.
- Monitor the incremental volume requests status to ensure these are being closed in a timely manner

and are flowing to the forecast correctly.
- Attending the weekly local market connect meetings to review the demand changes and current

performance, sharing new information as appropriate and implementing changes.
- Review exception messages from the system, evaluate and decide the correct course of action and

resolve them as appropriate.
- Collaborate with Divisional Planners on the initiative management process by reviewing the data

flow to build knowledge into the forecast including giftsets, limited editions, and non-saleable
volumes.
- Resolve PDCA cycle issues with support from the Senior Planner or Planning Manager

Continuous Improvement
- Use the processes, systems, and tools available to ensure all tasks are value add.
- Identify improvement opportunities for the area of responsibility, raising these as appropriate and

implementing successfully (where possible).
KEY INTERFACES
- Planning Managers and Senior Managers
- Local BU Planners
- Category Supply Planning Managers
- Divisional Planners
- Data Scientists

ESSENTIAL SKILLS & EXPERIENCE
- Degree (or equivalent work experience) in a Supply Chain discipline.
- Strong analytical skills.
- Effective communication skills.
- Delivering results.
- Working to deadlines.
- Working as part of a team.

OUR BENEFITS
Our competitive remuneration and perks will be matched with your experience and knowledge. As our Demand Planner, some of the benefits you will be entitled to, are:
Flexibility (flexible working time and work from home up to 50%)
Ticket restaurant (daily diet for meals)
Company products / Access to the company shop
Health insurance
RECRUITMENT PROCESS
A screening call with the recruiters
A first online/in-person interview with hiring managers
A second interview (optionally)
Feedback, verbal offer
Hiring
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