Associate Director, Solution Delivery

**Summary**:
LI-Hybrid

Location: Barcelona, Spain

The Associate Director, Solution Delivery position within Global Clinical Operations IT is a unique role at Novartis that intends to attract the best early career talent to tackle human disease. As a leading pharmaceutical company, Novartis is committed to meet the rising global demand in Life Sciences.

This role is part of a clinical program focused on managing the clinical technology platform at Novartis. Our Associate Director Solution Delivery within Global Clinical Operations IT will collaborate as part of a cross-functional team, leveraging cutting-edge technology to streamline and support Clinical Trial management. This role contributes to reimagining medicine and improving lives globally.

Make a meaningful impact by leveraging your expertise in Clinical Operations to transform lives Work with an industry-leading clinical platform to manage end-to-end trial processes efficiently. This opportunity will not only allow you to expand your professional network but also empower you to drive efficiency and excellence in the ever-evolving field of Clinical Operations. Make a difference—be part of something extraordinary

**About the Role**:
**Key Responsibilities**:

- Execute technology delivery strategy for business systems, platforms and processes for a particular Business domain / Function
- Has end-to-end accountability for technology product delivery across business areas. Partners with business product owner to set technology roadmap, with a vision ensuring that technology products generate business value for the defined customer
- Partner with Business Product Directors for demand analysis solution proposal/evaluation and funding estimates for operations/ projects
- Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas
- Ensure services solutions platforms products are fit for purpose and achieve the desired business value and impact
- Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible function / service area
- Track, report and deliver against agreed success factors and measurements for various stakeholders for function / service areas whilst ensuring overall user experience is taken into account when designing deploying new solutions~ services and steady state operations
- Contribute to transformation initiatives using the latest technology stack and follow industry trends and emerging practices to drive agility, speed, efficiency and effectiveness.
- Execute problem management and drive identification of root causes as well as sufficient prevention of recurrences

**Essential Requirements**:

- University Degree and/or relevant experience and professional qualifications
- Good understanding track record delivering technology products (e.g. working in Veeva Vault)
- Working experience & knowledge of Clinical business process (including GxP) within Pharma industry (eTMF, SSU, CTMS)
- IT Technical Strategy and Planning, Emerging Technology Monitoring, Vendor Management, good understanding of Waterfall and Agile methodologies
- Proven ability to work in a cross-functional team within a matrix environment building relationships, and driving engagement
- Previous experience and strong mindset in continuous improvement and change management Excellent interpersonal and communication skills. Needs to be able to work independently and reliably
- Proficiency in English (written and oral)

**Nice to Have**:

- Working experience & knowledge of other Clinical business process areas, e.g. Site connect, Payments & Study training
- Experience in adoption and development of Agile methodologies

Commitment to Diversity & Inclusion:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

Division

Operations

Business Unit

Universal Hierarchy Node

Location

Spain

Site

Barcelona Gran Vía

Company / Legal Entity

ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.

Alternative Location 1

Hyderabad (Office), India

Functional Area

Technology Transformation

Job Type

Full time

Employment Type

Regular

Shift Work

No