Empleos actuales relacionados con Head of Comms - Getafe - Cigna
-
Head of Studies
hace 4 días
Getafe, España What's Up - Living English A tiempo completoWhat's Up! Living English, a company that specializes in teaching English as a foreign language, is looking for a Head of Studies! The **Head of Studies** manages the didactic team, plans class scheduling, and sets the tone for fun and highly social environment our centres are known for. You should be a great teacher who is looking for the chance to grow,...
-
Global Head of Sales
hace 1 semana
Getafe, España Sécheron SA A tiempo completoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high‑power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.We’re seeking a strategic and energetic Head of Sales...
-
Global Head of Sales
hace 1 día
Getafe, España Sécheron Hasler Group A tiempo completoOverviewWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We’re seeking a strategic and energetic Head of...
-
Global Head of Sales
hace 6 días
getafe, España Sécheron SA A tiempo completoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high‑power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We’re seeking a strategic and energetic Head of Sales...
-
Global Head of Sales
hace 2 semanas
Getafe, España Sécheron Hasler Group A tiempo completoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We’re seeking a strategic and energetic Head of Sales...
-
Head of Pension Sales
hace 3 días
Getafe, España Sécheron Hasler Group A tiempo completoOverview With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We're seeking a strategic and energetic Head of...
-
Global Head of Sales
hace 3 días
getafe, España Sécheron SA A tiempo completoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We're seeking a strategic and energetic Head of Sales to...
-
Head of Pension Sales
hace 1 día
Getafe, España Sécheron SA A tiempo completoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high‑power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation. We’re seeking a strategic and energetic Head of Sales...
-
getafe, España Sécheron SA A tiempo completoA global leader in electrical equipment seeks a Head of Sales for its Electrical Safety Solutions Business Unit. Located in Spain, this role involves defining and executing sales strategies, managing an international team of 15-20 professionals, and driving sales growth across market sectors. Ideal candidates have proven experience in technical sales...
-
Global Head of Electrical Safety Solutions Sales
hace 2 semanas
getafe, España Sécheron SA A tiempo completoA global leader in electrical solutions based in Madrid is seeking a Head of Sales to drive sales operations in the Electrical Safety Solutions Business Unit. The ideal candidate will manage a diverse team, develop strategies, and expand the market presence. Key responsibilities include guiding sales strategies, managing accounts, and adapting to market...
Head of Comms
hace 2 semanas
Cigna is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia Pacific.
Cigna Europe and Global Segments is an integral part of Cigna's growing international businesses. Product types include: Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc. are sold to groups and individuals. More than 3000 employees are operating for Cigna Europe and Global Segments.
For our COMMs operations we are looking for a Head of Department covering all UKEH & GEH COMMs activity
YOUR JOB
As a Head of UKEH & GEH COMMs you undertake a management position. You will be responsible for managing the UKEH & GEH Teams supported by Senior Supervisors and Supervisors - you will be responsible for circa 120 FTE.
Your role will expand beyond the day to day management of the operation - your agile, customer centric mindset will ensure that you contribute to our overall operations strategy. You will identify opportunities to enhance the service proposition and improve the efficiencies and productivity of your teams and deliver on the wider strategic framework for EGS COMMs. Your role will report to the COMMs Director.
**Your role will be to**:
Deliver the day to day business unit management for UKEH & GEH COMMs
Work collaboratively with the other Heads of Departments and wider stakeholder networks across EGS Ops
Deputise, where required for the COMMs Director
Motivate individuals and the team collectively to achieve agreed productivity, turn-around-time, quality and client & customer satisfaction targets
Create an environment that encourages and delivers success - you must have the ability to inspire your team whilst developing your team members to the next level
Ensure appropriate performance management action, timely recruitment and effective succession planning is in place
Contribute to change and innovation and be pro-active in identifying opportunities for improvement within the team and within COMMs processes
Use data insights to challenge day-to-day operations, and build a continuous improvement mindset
Manage effective capacity plans, keeping oversight of staff level requirements. Proactively address and escalate any risks
Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with the Management, including trending and enhancement activities with quantification of operational impacts
Develop/maintain proactive business relationships, both internally and externally to ensure a seamless delivery of service
Be a focal point towards the Client Support and Client Management team, as well as the clients
You interact with the senior management to adapt your processes to meet evolving objectives
Use independent judgement and discretion to review and resolve complex issues
Contribute in achieving departmental and company-wide goals and business plans
YOUR PROFILE
Minimum of three years experience leading large teams or other relevant experience in a Customer Operations function
Strategically orientated with a focus on execution and delivery
Experience managing multiple stakeholder groups
Able to demonstrate customer impact
Can evidence delivery of people plan impacts across large teams
Results driven and able to motivate leaders
Active language knowledge of at least English (additional languages are a plus)
Experience in coaching, managing, developing and motivating individuals
Proven data analytics skills (advanced Excel, Qlikview, Tableau...)
Clear experience in driving a team to achieve excellent customer service results
Experience of leading and implementing change
Excellent inter-personal skills
Negotiation and influencing skills
Action-orientated problem-solving skills / process improvement
Excellent organisation, planning and prioritisation skills
**Strong communication skills**: demonstrating drive and enthusiasm
Demonstrating flexibility and adaptability to change
Accountability - assumes ownership for achieving personal results and collective goals
KEY COMPETENTIES
Leading leaders
Manage ambiguity
Balances stakeholders
Organizational Savy
Drives Engagement
Build effective teams
Tech savvy
Global perspective
Data driven
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualifie
