IT Systems Engineer

**Multiverse** is a well-funded and fast-growing deep-tech company founded in 2019. We are the biggest Quantum Software company in the EU. We are also one of the 100 most promising companies in AI in the world (according to CB Insights, 2023) with 150+ employees and growing, fully multicultural and international.

We provide hyper-efficient software to companies seeking to gain an edge with quantum computing and artificial intelligence. Our main products, Singularity and CompactifAI, address critical needs across various industries. Singularity remains a trusted solution for blue-chip companies in finance, energy, manufacturing, cybersecurity, and more.

CompactifAI, on the other hand, is a groundbreaking compression tool for foundational models based on Tensor Networks. With CompactifAi, one can compress AI systems, such as large language models, to make them more efficient and portable

You will be working alongside world leading experts to build solutions that tackle real life issues. We look for passionate people that want to grow in an ethics driven environment, promoting sustainability and diversity. We aim to continue building our truly inclusive culture - come and join us.

**As an IT Systems Engineer, you will**
- Manage and monitor all installed systems and infrastructure for the organization to be in line with company guidelines and SOP (standard operating procedure)
- Ensure the highest level of systems and infrastructure availability.
- Implements warranty and support activities
- Plan and implement system automation as required for better efficiency
- Design, review, document and implement policies and procedures to maintain standardization of day-to-day IT functions
- Support the employees on daily office IT operations when needed.
- General software management and creation of users
- Implement security best practices, including patching, access control and policies, endpoint protection, etc.
- Monitor and maintain office network infrastructure, including switches, routers, and wireless access points.
- Troubleshoot connectivity issues and ensure secure and reliable access to internal resources via VPN

**Required Qualifications**
- Bachelor's degree in computer science or related field.
- 2+ years of experience working with IT systems, networks, monitoring tools and related technologies (macOS, Linux, Microsoft 365, hardware experience)
- Experience in endpoint devices management and incident management
- Vendor management experience
- Knowledge of best practices in IT administration and system security
- Exceptional organizational and time management skills
- Strong analytical and problem-solving skills
- Good interpersonal and communication skills
- Fluency in English and Spanish

**Preferred Qualifications**
- Experience with technical support for Slack
- Experience working with Apple devices
- Experience with JAMF
- Experience with Fortinet
- Experience with scripting languages
- Knowledge of AWS

**Perks & Benefits**
- Indefinite contract.
- Equal pay guaranteed.
- Variable performance bonus.
- Signing bonus.
- We offer work visa sponsorship (If applicable).
- Relocation package (if applicable).
- Private health insurance.
- Flexible remuneration: hospitality and public transportation.
- Eligibility for educational budget according to internal policy.
- Hybrid opportunity.
- Flexible working hours.
- Language classes and discounted lunch options
- Working in a high paced environment, working on cutting edge technologies.
- Career plan. Opportunity to learn and teach.
- Progressive Company. Happy people culture.
- As an equal opportunity employer, Multiverse Computing is committed to building an inclusive workplace. The company welcomes people from all _different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply.