Senior Ar and Collections Analyst

**About Us** TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025, we raised Series E funding at $2.7 billion valuation, alongside our acquisition of Yokoy, to become the leader in integrated travel and expense management. We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the**fastest-growing apps and tech companies**,** and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. **The Role**: **AR and Collections Analyst** We are looking for an Accounts Receivable and Collections Analyst to join our Finance team and play a key role in driving the financial health of the business. This is not just a tactical role — you will own a portfolio of customers, shape how we manage receivables at scale, and contribute to process improvements that directly impact cash flow and company performance. **What you will do**: - Take ownership of a portfolio of 1000+ customers, managing the full AR cycle from billing to collections and dispute resolution. - Monitor credit limits, manage SEPA and card payments, and proactively address failed transactions. - Strengthen customer relationships by providing timely, professional responses to invoicing and payment queries. - Collaborate closely with Customer Service, Sales, Finance, and Tax teams to resolve open issues and ensure customer satisfaction. - Use BI tools like Looker to track AR balances and build dashboards that drive insight and accountability. - Partner with the Product team to improve our in-house ERP system, streamline workflows, and resolve system issues. - Bring your AR expertise to enhance processes, making collections more efficient and scalable. **What we expect from you**: - Extensive experience in Accounts Receivable, Collections, or a related Finance role. - Fluency in English with excellent communication and negotiation skills. - Advanced Excel skills and strong analytical thinking. - Ability to problem-solve, think strategically, and adapt in a fast-changing environment. - Experience working with diverse groups, handling customer queries, and building positive relationships with both internal and external stakeholders. **Why this role matters** - You will not only ensure smooth collections but also help us build a scalable finance operation that supports growth. - This is a chance to combine operational excellence with strategic impact in a highly collaborative environment. **Our Benefits** - Competitive compensation, including equity in the company; - Generous vacation days so you can rest and recharge; - Health perks such as private healthcare or gym allowance, depending on location; - "Flexible compensation plan" to help you diversify and increase the net salary; - Unforgettable TravelPerk events, including travel to one of our hubs; - Spring Health - Get access to 12x therapy & 12x coaching sessions per year; - Exponential growth opportunities; - VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice; - "Work from anywhere" in the world allowance of 20 working days per year; - IRL English or Spanish Lessons are held in the Barcelona office; - Parental leave: 12 to 16 weeks, based on location and eligibility factors. **How We Work** Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person **3 days a week**. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. **Protect Yourself from Recruitment Scams**: