Transport Supplier Supervisor

If you want to make an impact on how consumer goods, products, and food travel around the world on a daily basis, the Transport Supplier Supervisor role is for you The Transport Supplier Supervisor supervises a team of employees’ responsible capacity-facing activities (sales, account management, post-sales support) in order to meet the transportation needs of the customer, deliver a quality experience, and meet organizational financial targets. They are responsible for coaching, planning, leading and directing the work of the team. The Transport Supplier Supervisor builds effective relationships with internal partners to understand customer needs and new or ongoing business opportunities, in order to position the capacity team to deliver on expectations.

**Duties and Responsibilities**:
**Talent Management**:
Provide input to management for the use in developing the branch business plan

Measure, monitor, and communicate updates regarding performance against specific initiatives as outlined in the branch business plan

Daily coaching and performance management. Monitor employee activity, productivity and quality metrics; work one-on-one with employees providing coaching and guidance to drive the right behaviors and improve results. Support employees with problem resolution

Gather data and provide input to support the creation of financial performance goals, including a revenue and expense budget, for the supervised team

Encourage employee feedback through formal and informal channels (engagement survey, manager feedback)

Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent in designated locations

Assesses team talent as an input to the talent planning process

Work with employees to establish individual metrics and performance goals; regularly review goal progress with employees

**Execution**:
Track and monitor use of technology for key operational activities within the branch

Ensure daily/weekly stand-ups are executed with quality and relevant information is shared in a timely manner

Participate and support carrier procurement strategies for committed capacity process to provide quality coverage options

Utilize analytics to drive decision making, manage employee performance and improve quality. Promote usage among the team to ensure appropriate action is being taken in response to results

Develop and maintain a broad understanding of C.H. Robinson’s products, services, resources and leverage those appropriately

Stay apprised of industry trends and market drivers related to modes, products, services, pricing or verticals

Champion organizational transformation. Work closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes or expectations

Contribute to a positive culture by setting and communicating self and team expectations for ethical behavior and adherence to internal trading rules

Participate in functional projects as needed

**Qualifications**:
**Required**:
High School Diploma or GED

Minimum 7 years of related logistics experience;
4 years experience in Road Freight

2-3 years experience leading teams

Fluent in Spanish and English (written and verbal)

**Preferred**:
Bachelor’s degree from an accredited college or university

Entrepreneurial character

International mindset

Strong ability to persuade, motivate, negotiate, and influence others

Ability to thrive under deadlines and work in a team environment, while also delivering independent results

Driven, enthusiastic, and highly committed

Excellent interpersonal skills

Proficient in Microsoft Office Suite of programs

Values a diverse and inclusive work environment

**WHAT THEY OFFER?**

Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

A fun, positive and open environment which encourages thinking outside the box

Use and develop your language skills in our international work environment. their offices speak over 26 European languages each day.

Compensation includes a monthly salary and bonus based on personal, team performance and business growth

Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS