Contents Agent

Hotelbeds is the world´s leading bedbank.

The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.
Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.

The company is headquartered in Palma de Mallorca, Spain.

This position sits within our Beyond The Bed unit.
JOB DESCRIPTION:
This role is responsible for ensuring that the company portfolio fulfills the content’s policy established by the Contents Manager in alignment with the strategic and sales teams. Also, to review, translate to his/her native language and write commercial texts based on the general content provided by our suppliers.

What you will do:

- Make sure new products go live with the minimum standards set by the internal style guide by checking texts, the internal structure of the product, and the quality of the images.
- Have a “think big” mentality by being proactive in possible complaints avoidance (checking content with suppliers and Sourcing), improve content structure (checking modalities and services with loading teams).
- Follow the established weekly, quarterly, etcplans of equivalence between voucher and web information and also destination revisions.
- Reach the required targets regarding voucher and factsheet translations and keep the T2M in the settings agreed for validation (new products) and modifications.
What we expect from you:

- High written communication skills
- Ability to adapt to changes
- Attention to detail
- Minimum of 3 years at content management, translation in similar and/or related businesses
- Previous experience in Operations or B2B/B2C tourism, ancillaries, or hospitality business.
- Basic UX knowledge
- Graduate in Journalism, Marketing, Tourism, or related business. Basic knowledge of Salesforce & Atlas
- Specific Customer service industry knowledge and experience in Content management systems
Required languages:

- Native Portuguese and fluent in English.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.