German Speaking Reservations
hace 2 semanas
**What’s the job?**
**NUTS AND BOLTS OF THE JOB**
- Handle all reservations (individual & groups)
- Follow-up and conversion of bookings in accordance with budget
- Negotiate group quotes, cancellations and upselling
- Manage billing, deposits, PMS and payment
- Maintain excellent relationships with clients & agents.
- Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description._
**WHAT’S IN YOUR DNA**
- German & English level native or bilingual with knowledge of Spanish language desirable
- Outstanding time management and organization skills & ability to handle high volume of bookings
- Demonstrate a passion for delivering excellent customer service
- Have a genuine interest and enthusiasm for what you do
- Ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless
- You must be eligible to work in the EU to be considered for this role
**YOUR ROCK STAR EXPERIENCE**
- Have previous hotel reservations experience (2 years minimum)
- Experienced in working within a fast moving and dynamic Reservations environment
- Familiar with reservations for Groups, Online Travel Agencies, Wholesale and Individual bookings
- Commercially savvy to spot business opportunities and in-house upselling
- Knowledgeable of local market, the accommodation market, the specific selling points with the area
- Proficient in Microsoft Office products and Reservation Channels (online booking sites)
- Familiar with PMS systems, SIHOT PMS would be an advantage
Tipo de puesto: Jornada completa, Contrato indefinido
Salario: 23.000,00€-24.000,00€ al año
Horario:
- De lunes a viernes
- Turno de 8 horas
Requisito de idioma flexible:
- Español no requerido
Tipos de compensaciones complementarias:
- Plus domingos y festivos
Preguntas para la solicitud:
- Dispone de NIE para poder trabajar en España
Experiência:
- Experiência en hoteles: 2 años (Obligatorio)
Idioma:
- Alemán (Obligatorio)
Ubicación del trabajo: Una ubicación
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