Group Manager, A&h

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business (Choose the relevant description)

General Insurance is a leading provider of insurance products and services for commercial

and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through

a diversified, multichannel distribution network.

About the role

What you need to know:
The Group Manager, A&H - Spain, reporting to the Underwriting Lead, A&H will contribute by underwriting new & renewal business, developing, and maintaining relationships with new and existing brokers, building strong client relationships and working to carry out agreed strategies.

Job Responsibilities

Drive Group Business Strategies and Execution.
- Manage Group underwriting to achieve profitable growth, including underwriting new business, renewals, quotes, and other transactions.
- Be focused on the planning, execution, and achievement of the business targets.
- Identify new business opportunities by driving, maintaining, and tracking a rich pipeline
- Identify, prospect, and acquire partners through disciplined consultative sales process
- Manage relationships with Clients & Brokers and ensure that internally the organization is moving forward to support business execution.
- Accountability for the sustained growth and underwriting results with respect to profitability and loss ratio within region
- Coordinate underwriting excellence across the A&H product line, by establishing and ensuring adherence to risk appetite, line setting, standards and guidelines, and ensure rating and pricing adequacy.
- Support the development of new products and/or product enhancements
- Support the execution of agreed underwriting corrective action plans
- Underwrite and service risks to an acceptable AIG standard.
- Develop a profitable book of business through a selection of brokers.
- Make informed underwriting decisions within the authority delegated.
- Produce files for Peer Reviews to the agreed AIG A&H Division standards.
- Comply with key regulatory and risk management responsibilities, by implementing AIG underwriting policies, practices, and procedures.
- Ensure that AIG customers are treated fairly in accordance with AIG standards and maintain high service levels to both internal and external customers
- Direct internal and external resources to design and prototype customer solutions and products
- continuously improving specific pipeline KPIs.
- Lead contract negotiation efforts with partners and the public sector, liaising internally with Legal & Compliance
- Work with Marketing team to develop various sales collateral to support business development
- Maintain AIG standards and service levels.
- Prepare bespoke policy documentation for review by Senior Underwriters.
- Maintain focus on industry practices, developments and pricing.
- Produce accurate and timely management information for senior management.

Work with multiple stakeholders to plan and execute business
- Establish and leverage strong relationships with Clients, Brokers and Partners
- Able to internally engage with Regional & Global Leadership.
- Integrator: Collaborate with multiple technical, functional, distribution and client/broker management resources, local, regional, and global, across the wider business.
- Build and maintain appropriate, strong, and effective business relationships with key external stakeholders.
- Drive a culture that promotes collaboration, diversity, and inclusion

What we’re looking for:
Technical Skills and Experience
- Strong and relevant experience of product and local market experience, with underwriting experience with group, travel, specialty insurance products and affinity segment
- Ability to influence others to develop business, negotiate agreement or influence regional management to support decisions and actions.
- Strong understanding of sales process, including pre-sale and post-sale requirements of the business
- Strong understanding of the local insurance broker community, plus the ability to build relationships with brokers and senior management.
- Demonstrable track record of successful client management and client acquisition
- Analytical and quantitative skills
- Strong customer service ethic, with a sound understanding of the business processes
- Ability to read and analyze P&L statements with an understanding of the key performance indicators
- Knowledge of market segmentation, por