Business Coach, Transportation, Amazon Freight
hace 2 días
Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, and problem-solve- Sound business judgment, and proven ability to influence others- An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment
- Liaising and collaborating with external partners- A bachelor's degree (or equivalent) is required
- Fluency in English is required
- Approximately 25% to 35% travel on average depending on business projects
Job summary
What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience?
At Amazon, we're working to be the most customer-centric company on earth -- including how we fulfill and handle customer orders throughout the entire Transportation network. The Amazon Transportation Services (ATS) Team manages the transportation network for Amazon, ensuring that the customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, ATS is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the middle mile space.
- Provide best in class support for LSPs with scalable tracking process
- Partner with cross functional stakeholders to drive a culture of professional service
- Identify, develop and improve strategies for the LSP onboarding and training process
- Identify and drive process improvements that enhance the LSP service and technology- Provide reports to leaders of health and training proficiency weekly/monthly (using Excel, Access, SQL and/or other data management systems)
- Strong negotiation skills
- Demonstrable problem-solving, mathematics and analytical skills using data to drive decisions in a business environment
- Strong stakeholder management skills
- Experience as a transportation customer as well as a transportation provider
- Advanced Excel skills is preferred
- Fluency in French, Italian, Polish, or other European languages
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