Empleos actuales relacionados con Customer Support Agent - Palma de Mallorca - Axis Data
-
Customer Support Agent
hace 2 semanas
Palma, España Customer Support Agent A tiempo completoAxis Data Axis Data S.L. is an international enterprise providing IT Services to MTS Globe and OTS Globe, which consist of Office Automation systems, Networking and Applications. Our mission statement is to provide innovative technology to the MTS Globe Group's 66 destination offices in 22 countries in and around the Mediterranean Sea, North Africa, the...
-
Customer Support Agent
hace 2 días
Palma de Mallorca, España Axis Data S.L.U. A tiempo completoJoin to apply for the Customer Support Agent role at Axis Data S.L.U. Company Overview Axis Data S.L. is an international enterprise providing IT Services to MTS Globe and OTS Globe, which consist of Office Automation systems, Networking and Applications. Our mission statement is to provide innovative technology to the MTS Globe Group's 66 destination...
-
Customer Support Agent
hace 1 semana
Palma, Baleares, España Mts Globe A tiempo completoAxis Data Axis Data S.L. is an international enterprise providing IT Services to MTS Globe and OTS Globe, which consist of Office Automation systems, Networking and Applications. Our mission statement is to provide innovative technology to the MTS Globe Group's 66 destination offices in 22 countries in and around the Mediterranean Sea, North Africa, the...
-
Customer Success Agent
hace 2 semanas
Palma de Mallorca, España XML Travelgate A tiempo completo**Job Overview** We are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth. Location: Mallorca...
-
Spanish Customer Support Agent
hace 3 días
Santiago de Compostela, España Velenosi & Meredith Consulting A tiempo completoSpanish Customer Support Agent - Lisbon - Relocation Job Openings Spanish Customer Support Agent - Lisbon - RelocationAbout the job Spanish Customer Support Agent - Lisbon - Relocation Job Opportunity: Spanish-Speaking Customer Support Roles in LisbonAre you a Spanish speaker with an EU passport looking to start a new chapter abroad (or just for the...
-
Representative Agent
hace 1 semana
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Palma de Mallorca. As a Representative Agent your main responsibilities will be: - Visiting and promoting the company's products to existing clients and attract new ones. -...
-
Representative Agent
hace 23 horas
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Mallorca. As a Representative Agent your main responsibilities will be: - Visiting and promoting the company's products to existing clients and attract new ones. - Offer...
-
German speaking Customer Support Agent SIXT Ride
hace 2 días
Palma, España Financecolombia A tiempo completoGerman speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office Descripción del empleo Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT ride with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote...
-
Representative Agent
hace 2 semanas
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Mallorca. The main **responsibilities** are: - Offer our excursions and other services to the customers. - Establishing and maintaining relationships with local hoteliers...
-
Representative Agent
hace 1 semana
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Mallorca. As a Representative Agent your main responsibilities will be: - Visiting and promoting the company's products to existing clients and attract new ones. - Offer...
Customer Support Agent
hace 2 semanas
For our Customer Support department we are seeking a Customer Support Agent. The **Customer Support** department manages incidences, questions and requirements from our Destination offices as well as from our end clients, Tour Operators.
**Responsibilities**
- Receive customer calls via mail and phone of incidents for products and services, prioritize them and solve them or escalate them accordingly to next level when necessary
- Ensure customer satisfaction through courteous and effective communication, problem solving and efficient processes
- Track issues escalated and follow up to keep clients/users informed
- Research and respond questions using available information resources (knowledgebase, other available tools)
- Identify user training needs and coordinate trainings with Training Department
- Identify and escalate situations requiring urgent attention (2nd level)
- Stay current with system information, changes and updates
- Working knowledge of the travel industry essential, preferably hotel incoming business
- Customer service experience essential
- Experience with bug tracking systems, preferable but not essential
- Languages: English & Spanish (fluent written and spoken). Other languages are very welcome.
- Knowledge of Microsoft Office Applications user level
- Availability to travel for Onsite Training (65 destination offices)
- Outgoing personality to interact and work with colleagues
