Waitress/waiter Full Time

hace 4 días

Palma de Mallorca, España Room Republic A tiempo completo

We call our restaurant/bar our living room, mainly because the majority of our guests stay at the hotel. Our ambition is to create an atmosphere similar to a living room where they can relax and enjoy. Our Feliz Hour marks the start of the evening, with the possibility of later enjoying one of Palma's best dinners in our own restaurant. We also have evenings of live music, BBQ's and other events that take place on our terrace or indoors that guests can attend.

Even those not staying at the hotel are welcome. Regulars and locals who want to enjoy good food or participate in our events are equally important to us. The main reason why we call our restaurant our living room is the atmosphere that we as staff create. A relaxed and cosy atmosphere, where service and quality are always in focus.

We see our guests as friends visiting us at home. We proactively strive to meet and exceed their expectations by being accommodating and responsible in every situation.

The work involves various stages, and we colleagues always support each other. Below are some of the tasks you can expect, but we also value creative thinking and flexibility.
- Take full responsibility for the service in the restaurant
- Receive and serve guests
- Set up the room and prepare the bar for the evening and our Feliz Hour
- Serve cocktails
- Be responsible for the dishes
- Clean and maintain our open spaces on the ground floor and the terrace
- Place orders
- Inventory

Unlike a conventional bar/restaurant, our bar is open 24/7 and guests can turn up at any time. This means more spontaneous visits and fewer pre-bookings. Since most of our guests are hotel residents, they are active in the hotel around the clock. We are always ready to offer service and attention so they always feel seen by us.

Usually, you work independently in the restaurant, with a chef and a receptionist. We are mutually supportive, but each person is responsible for their specific area. This requires control, responsibility and the ability to handle both stressful and calm situations effectively. For events and similar occasions, we always bring in extra staff for the restaurant.

Languages play a significant role in this position as we welcome guests from different parts of the world. Spanish and English are mandatory languages.

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