Waiter / Waitress

**Company Description** We’re looking for a Waiter/Waitress to join our team at The Hoxton, Poblenou**

The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).

Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine.

Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails.

**More about us...**

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Reporting to the **Restaurant Manager**, you will be responsible to help run the day-to-day R&B operations and deliver a friendly service.

**What's in it for you...**
- Become part of a team that’s very passionate about creating great hospitality experiences.
- A competitive salary and plenty of opportunity for development.
- Type of contract: Fijo discontinuo
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special) team parties - we know how to have a good time
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
- Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties - we know how to have a good time
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

**Job Description** What you’ll do**
- You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.
- Support the team with the R&B operations.
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Work with the rest of team in keeping things running smoothly and tidily.
- Comply with departmental policies, procedures, and service standards.
- Anticipate the needs of our guests with an attentive and intuitive service.
- Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
- Assess guests' needs and preferences so that you are able to advise appropriately.
- Complies with safety and HACCP standards.

**What we’re looking for**
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality - whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- If you have previous experience, great But it’s not a must-have for us; it’s how you contribute to the team that matters.
- Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable.
- You are flexible to work on rotative shifts and on weekends.