Social Media Account Lead

**The Role**:
We’re looking for a dynamic Social Media Account Lead & Growth Marketing to shape the digital presence of market-leading brands. This role requires a strategic mindset that balances project delivery with client relationship management, blending creativity and strategy to offer holistic tailored solutions. You’ll lead client relationships, guide a talented team and play a pivotal role in driving new business opportunities, contributing to expanding our client portfolio with forward-thinking proposals and strategies. If you’re passionate about digital strategy, social media innovation, and business growth, this is your chance to make a real difference in a global, innovative agency.

**What You’ll Do**:

- Lead client relationships, setting clear goals and measurable objectives for their projects.
- Drive account growth by maximizing revenues through upselling, cross-selling, and cost optimization.
- Develop detailed work plans and timelines to successfully deliver projects and campaigns.
- Design and execute content strategies for social media with diverse objectives.
- Monitor project performance, health metrics & KPIs and proactively address potential risks and timeline challenges.
- Research, report, and surface actionable insights on target audiences’ digital and social media behavior.
- Anticipate and prepare crisis management plans for brands on social media.
- Identify and execute real-time content opportunities and creative responses, in collaboration with community managers and social listening teams.
- Oversee campaign reporting, ensuring consistency, accuracy, and actionable recommendations for planning and intelligence teams.
- Develop paid media strategies for brands across social platforms.
- Contribute to quality standards and training processes within the Social Media team.
- Supervise the development of communication protocols (Q&As) tailored to each campaign and client.
- Manage content production projects (video, photography, live event coverage, etc.) and budgets.
- Lead and coach a direct team of 5, while coordinating a broader multidisciplinary group for day-to-day execution and proactive strategic proposals for current and potential new clients. Mentor your team with continuous feedback, assertive communication, time management, and prioritization, helping them grow to the next professional level.

**Requirements**:
**Who You Are**:

- 5+ years of proven experience in Account Management and Social Media Management within agencies, digital teams, or consultancies, leading digital projects.
- Experience contributing to new business opportunities through client pitches, proposals, and strategic presentations.
- Degree in Advertising & PR, Marketing, Business Administration, or related fields.
- Advanced English (C2) is mandatory. Apart from Spanish, other European languages will be a huge plus (especially Portuguese).
- Strong knowledge of Social Media management, Paid Media, Influencer Marketing, and Social Listening.
- Hands-on experience with tools such as Sprinklr, Meta Business Suite, Sprout Social, Dash Social.
- Previous experience managing teams.
- Familiar with project management methodologies, financial oversight, and operational profitability. Experience working with B2C brands, especially in these industries: Fashion, Beauty, Retail, Personal Care, Cosmetics, Luxury Goods.

**Benefits**
- Indefinite contract, with a 6 months' trial period
- 23 days of annual vacation. Birthday leave to celebrate your day as you wish
-. Comprehensive private medical insurance
-. Hybrid work environment ‍
-. Flexible working hours
-.
- Compensation for remote work - extra salary
- Flexible compensation with Cobee. 40 hours of annual paid volunteering time to contribute to a cause that matters.

**About Us**:
Findasense is a global Brand Experience company. We harness the power of data to create personalized experiences and execute strategies through relevant content creation. We believe in self-management, transparency, and a collaborative culture. Our EPIC model (Strategy, Purpose, Identity, and Culture) makes us unique, drives our differentiation, and enables us to build long-lasting relationships.