Human Resources Manager

Summary

**Human Resources Manager**

**About Sarena de Muro Resort Mallorca**

**Sarena de Muro - Where Serenity Meets the Sand**. The name of our resort captures the essence of a place where the sea and soft white sand evoke a sense of peace and warmth. Blending the comfort of a relaxed atmosphere with the beauty of our island surroundings, we offer an unforgettable escape on the Island of the Sun.

The name _Sarena_ is inspired by the words _serene_ and _sand_, coming together to reflect the tranquil spirit of the coast — a perfect harmony we call _serene sands_.

**Duties and responsibilities related to the Human Resources Manager role**

Our heart (back) of house should offer the same quality of service to our colleagues as we do for our guests in front of house.

As Human Resources Manager at **Sarena de Muro Resort Mallorca**, you will deliver strategic HR for the hotel while overseeing day-to-day operations of the function. Managing an onsite HR Coordinator, you will work in close collaboration with our Regional corporate HR team. Reporting to the General Manager.
- Drive and manage the day-to-day operation of Human Resources at Hyatt Place London Heathrow Airport, in a generalist role to include Employee Engagement, Relations, Performance, as well as promoting and living our values
- Quickly build rapport and collaborate with our Leaders, you will be confident providing consultancy, advice, coaching and guidance when dealing with their teams across a wide variety of job functions. You will also be a resource for all colleagues
- Focus on Colleague Engagement, by promoting and living our values through team building and social activities and driving the Colleague Experience Survey and follow up actions
- Manage Employee Relations, including; Mediation, Performance and Absence Management
- To communicate with labour offices and labour-law specialists, and have a thorough understanding of the local labour law.
- Handle coaching, counselling, and advising Colleagues and Managers at all levels
- Responsible for recruitment of various roles at all levels and across all departments
- Manage day-to-day HR budgets and be the gatekeeper for staffing budgets and payroll systems
- To carry out any other reasonable duties and responsibilities as assigned

**Qualifications**:
**About you**
- Detail-oriented and highly organised, with a collaborative and hands-on approach.
- Excellent communication skills with the ability to manage stakeholders at all levels.
- Confident and assured as a negotiator, able to influence behaviours and drive change across the hotel.
- Comfortable working with KPIs, interpreting data, and communicating insights to support business goals.
- Experienced with HR systems; knowledge of PeopleSoft is an advantage.
- An empathetic leader who achieves results through people, with prior experience in an HR Manager role and managing a team.
- Fluency in English and Spanish is required for this position.

**Benefits of the Human Resources Manager role include**
- 12 complimentary nights a year across Hyatt Hotels
- Discounted hotel stays across Hyatt not just for you but also your friends and family
- Free meals at our colleague canteen
- 50% colleague discount when you dine as a guest on the property
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it’s a career for people who care.

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you Join us at Sarena de Muro Mallorca Resort Destination by Hyatt
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- Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._