Service Support Engineer

hace 4 días

RivasVaciamadrid, España Bruker A tiempo completo

Overview:
The function of the **Service Support Engineer** is to provide hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding, and customer support in respect of the company’s products. The primary objective is to be an efficient and effective member of the Customer Service team in delivering highly competent, effective, and focused solution support to the customer base to achieve maximum customer satisfaction and to further the professional image of the Company. Working as a member of the Service Team involved in support, installation, maintenance, and all other service and solution support tasks of our range of instrumentation.

**Responsibilities**:

- Familiarisation with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory
- Liaise with customers and colleagues in the site planning process prior to installation
- Inspect, install, set up, test, and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
- Carry out breakdown and planned maintenance at customers’ sites
- Carry out procedures necessary to validate systems to certifiable standards
- Provide technical input to the sales team in non-routine sales cases
- Frequent travel within Spain and Portugal. Some travel to customer sites abroad is also expected, especially within Europe

Qualifications:
Personal
- Outgoing and good at building relationships through inspiring trust and confidence
- A professional image and a very high standard of personal presentation
- Self-motivation and a willingness to work with others towards a shared goal
- The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
- Excel at continual learning in a rapidly advancing technological area.

**Qualifications**:

- A tertiary level qualification in electrical or electronic engineering, degree in chemistry or a related discipline or be able to demonstrate a similar level of knowledge and skill gained by practical experience in the Chromatography and Mass Spectrometry field
- Special acquired knowledge in the techniques GC, LC, MS Triple Quadrupole, QTOF and Maldi TOF MS will be an advantage
- A solid technical or scientific background gained in industry or academia
- A current driving license valid in Spain and Portugal
- No visa restriction preventing from travel in the USA or EU.

Skills and Experience
- Capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
- Ability to diagnose causes of malfunction and to actively resolve customers’ service problems
- Good computer literacy, including familiarity with data system hardware and industry standard operating systems
- Ability to communicate effectively at all levels with good spoken and written English
- Spanish as a native language. Other European languages will be a plus.

  • Service Support Engineer

    hace 4 días

    Rivas-Vaciamadrid, España Bruker A tiempo completo

    Visión General: The function of the **Service Support Engineer** is to provide hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding, and customer support in respect of the company’s products. The primary objective is to be an efficient and effective member of the Customer Service...

  • Service Support Engineer

    hace 4 días

    Rivas-Vaciamadrid, España Bruker A tiempo completo

    Überblick: The function of the **Service Support Engineer** is to provide hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding, and customer support in respect of the company’s products. The primary objective is to be an efficient and effective member of the Customer Service team...

  • Coordinator, Customer Support Service

    hace 2 días

    Rivas-Vaciamadrid, España Bruker A tiempo completo

    Overview: As the world's leading manufacturer of analytical measuring instruments, Bruker offers a wide range of high-tech solutions in research and development worldwide. For more than 60 years, we have focused on innovation in the field of analytical measurement technology. Today, more than 7,200 employees are working on this permanent challenge based in...

  • Service Assistant

    hace 1 semana

    Rivas-Vaciamadrid, España Bruker A tiempo completo

    Visión General: As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve...

  • Senior Software Engineer

    hace 2 semanas

    Rivas-Vaciamadrid, España Oesía Group A tiempo completo

    Senior Software Engineer - Relocation Spain ¡At Oesia Group, we are growing! We would like to count on you for our next job offer:We are looking fora Senior Software Engineer - Relocation Spain to join an important Project located in Madrid in hybrid job modality.What are we looking for? An/a Senior Software Engineer - Relocation Spain , with at least...

  • Senior Software Engineer

    hace 2 semanas

    Rivas-Vaciamadrid, España Oesía Group A tiempo completo

    Senior Software Engineer - Relocation Spain¡At Oesia Group, we are growing!We would like to count on you for our next job offer: We are looking foraSenior Software Engineer - Relocation Spainto join an important Project located inMadrid in hybrid job modality. What are we looking for?An/a Senior Software Engineer - Relocation Spain , with at least 5years of...

  • Senior Software Engineer

    hace 2 semanas

    rivas vaciamadrid, España Oesía Group A tiempo completo

    Senior Software Engineer - Relocation Spain ¡At Oesia Group, we are growing! We would like to count on you for our next job offer:We are looking fora Senior Software Engineer - Relocation Spain to join an important Project located in Madrid in hybrid job modality. What are we looking for? An/a Senior Software Engineer - Relocation Spain , with at least...

  • Associate, Order Processing

    hace 2 días

    Rivas-Vaciamadrid, España Bruker A tiempo completo

    Overview: Bruker Coorporation’s companies belong to the world’s leading analytical and measuring instrumentation manufacturers in the sector of life sciences. For the last 60 years Bruker has been fulfilling one single purpose: to deliver the best technological solution. Today, more than 7,500 employees worldwide are working on this challenge, in over 90...

  • A/C REFRIG Engineer

    hace 1 semana

    Rivas-Vaciamadrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Technical Sales Junior

    hace 1 semana

    Rivas-Vaciamadrid, España ADM A tiempo completo

    Rivas-Vaciamadrid Spain Sales, Customer Service & Origination Job purpose: To develop and grow the sales in Ruminants in Central and Northwest Spain (Castilla y León, Asturias, Cantabria, Extremadura and Castilla La Mancha). Main responsibilities: - To develop the ruminant area in Spain. Mainly dairy cattle. - To lead negotiations in the Animal...