User Experience Researcher

USER EXPERIENCE RESEARCHER
Adidas Global Digital User Research
- The opportunity- We’re looking for a User Experience Researcher to join our Zaragoza-based Global Digital User Research team.
The Global Digital User Research (GDUR) team at adidas is responsible for informing cross-functional stakeholders to develop high-quality product solutions and user experiences. Our focus is exploring and identifying our consumers’ intents and related needs, expectations, and desires. These efforts culminate in valid, reliable, and objective insights for our teams. Our output is certainty in the decision to be made and the actions to be taken.
As a User Experience Researcher, you will work closely with Product Owners and UX Designers to guide every step of the product development process through user insights. We’re looking for people who feel at home in a fast-paced e-commerce environment and are comfortable with context-switching across various initiatives and audiences.- Key responsibilities:
- Manage (and conduct research) the research needs for your direct embedded team, suggesting the best approach and methods to use so we’re capturing the right insights that help us grow and develop our product
- Collaborate with stakeholders: UX designers, Product Owners, and UX writers to gather insights, build consensus around user needs and deliver solutions.
- Inform and evaluate product solutions iteratively to make them more valuable to our users.
- Communicate research findings to diverse audiences through written reports and verbal presentations.

WHO WE’RE LOOKING FOR- You’re a good fit for the role if:
- You have +2 years of experience as a user researcher in an e-commerce environment, with a broad research toolkit and a strong awareness of the merits and weaknesses of different approaches.
- You’ve got hands-on experience with exploratory and evaluative qualitative research methods.
- You've worked in a multidisciplinary team environment before, where you made a demonstrable impact on the direction of the product or experience.
- You appreciate robust research study design but can also consider practical constraints and business goals to be still able to deliver quality insights
- You’re a strong communicator and facilitator. You’re able to tell a story so your audience will want to listen to and zoom into detail when needed to help solutions come to life.
- You value collaboration and are at your best when you’re part of a team.
- Bonus points for:
- You have experience working with both native apps & web
- You’re familiar with quantitative research and understand how user research helps shape metrics and drive teams toward success
- ABOUT US- At adidas we believe that through sport, we have the power to change lives.
Our ambition is to be the best sport brand in the world and with that comes plenty of challenges. We thrive on solving these with the imagination and experience of our incredible teammates.
Our team and our work are driven by inclusion and diversity. Here, you'll find people from all over the world, valued for their experience, origins, and perspectives.- WHAT YOU’LL GET- You’ll get to work in a fast-moving environment and create solutions for our global website, seeing your work making an impact at scale and in the long-term.
In addition, when we asked our teammates for their favourite things about life at adidas, they said: the collaborative and supportive culture, the amazing team, the sense of pride and purpose in their work. You’ll get all that, plus:
- Generous employee discount on our brands
- Fitness activities
- Opportunity to work for a truly global, multicultural team
- HOW TO APPLY
- Please note: though our teammates hail from all corners of the world, our working language is English so this is a requirement for all roles.
Hit ‘Apply’ and submit your CV along with a portfolio or samples of work that showcase your craft expertise.
If you’re a good fit for the role we’ll reach out to chat.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE.