Innovative Solutions Partner

769 million - That’s the number of people whose lives we touch and improve. As an Innovative Solutions Partner, you will develop a natural understanding of customer challenges with respect to patients and to the identification of solutions that improve patient care, while developing and managing relationships with key partners within accounts.

**Areas to cover**: Galicia, Cantabria, Asturias & León.

**Your responsibilities include, but are not limited to**:

- Map, understand, select and deploy innovative solutions (both digital and non-digital beyond the pill solutions) with the aim to address/solve specific pain points in the patient journey.
- Lead customer experience mapping and patient journey initiatives and act as an internal business partner to accelerate time to treatment and ensure the best customer experience.
- Identify and analyze opportunities to improve processes, practices, and procedures using a portfolio of projects and innovative methodologies.
- Rise and support digital initiatives with curiosity, measuring impact and guaranteeing appropriate communication results to internal and external stakeholders.
- Strongly get along with multiple partners; internally (Immunology, Rheumatology, ComEx Head, Business Franchises, market access, HEOR, public affairs, medical, digital, legal and compliance, procurement & purchasing, finance) and externally (customers, vendors, etc).
- Customize solutions to suit the needs of the specific brand team and customer base.
- Support the CSU CoE with legal and compliance checks by reviewing contracts from a practical field perspective.
- Manage day-to-day vendor activities in the field.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

**What you’ll bring to the role**:

- University degree (scientific, economics or business degree). Advanced degree in Life science and/or MBA is a plus.
- English and Spanish: communicative written and spoken.
- Previous customer marketing, sales, market access experience in pharmaceutical industry.
- Strong stakeholders management and deep experience in agile ways of working.
- Negotiation and persuasion skills, interpretation and efficient communication of complex information, customer experience approach.
**You’ll receive**: Company Pension Plan; Life and Accidental Insurance; Meals Allowance or Canteen in the office; Flexible working hours.

**Why consider Novartis?**

769 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis

**Division**

PHARMA

**Business Unit**

REGION EUROPE PHARMA

**Country**

Spain

**Work Location**

A Coruña

**Company/Legal Entity**

Novartis Farmacéutica, S.A.

**Functional Area**

Sales

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No