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Lead Consultant

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**_Job Description_**

**Job Title**:
GWFM Lead Implementation Consultant

**Romanian COR**

Analyst (COR 251201)

**Department**:
GWFM Implementation (Operational)

**BU Title**:
GV

**Reports to**:
Agile Team Lead

**Career Level**:
Post-graduate with 3+ years working experience

**Location**:
Bucharest, Romania, Barcelona, Spain, Prague, Czech Republic

**JOB RESPONSIBILITIES**:
**Analysis & Consultation**:

- Implement the client’s solution using ADP’s Implementation Methodology and the ADP GWFM products.
- Be the main point of contact for anything Integration related, for the client and for ADP project teams.
- Perform workshops to gather information on the client's requirements.
- Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
- Take ownership of issues & gaps between client requirement and ADP GWFM and work with other teams/streams/areas to resolve them.
- Analysis activities in order to define the specifications for the effective construction of information systems, likely to meet the requirements of users

**Integration & Testing**:

- Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
- Being able to support training delivery and when required update training manuals, preparing training systems and conducting training sessions.
- Provide guidance in preparing test scripts to enable clients to adequately test the solution.
- Support clients through the User Acceptance, Parallel Testing and Go-Live phases often times one site (anywhere in the world based on client location).
- Responsible for achieving estimated days as per fixed price strategy.
- Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation.
- Ensure timely handover to client services following ADP handover methodology.

**Product Knowledge**:

- Possess the highest level of HR and time management knowledge and the necessary competencies to deliver the maximum value to ADP’s clients.
- Maintain up to date knowledge of the GWFM Product, related news and any developments to the product.
- Maintain up to date knowledge of the GWFM product.
- Liaise with the Product Manager to provide feedback on the product to understand future product direction/ changes.
- Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements.

**Project Planning** **/** **Management Activities**:

- Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills.
- Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage / problems that may occur.
- Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
- Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal training courses.
- Knowledge of support methodologies including usage of an Issue tracking process.
- Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material if any up to date.
- Liaise with internal groups including GTS, Hosting, Client Services, Project Management and Product Management to ensure that client’s receive the highest levels of client service.
- Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required.
- Perform Quality Assurance reviews on blueprints and configuration of the client’s system.

**Other**:

- Performs other related duties as assigned.

**REQUIREMENTS**:
**Education & Certification Requirements**:
Bachelor’s Degree. Bachelor’s degree in information systems, or Business Administration preferred (or equivalent in training and experience).

**Experience**:

- 2+ years progressive experience in a data integration or technical service role that is client facing and responsible for integrating multiple systems.
- Must have system configuration knowledge /consulting skills.

**Languages**:

- English C1

and (optional, but great to have):

- German B2-C1
- French B2-C1
- Italian C1
- Spanish C1

**Skills & Abilities**:

- Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.
- Teamwork, work collaboratively with other