Spa Receptionist

**About Jumeirah & the Hotel**:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we'll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah 'Your Place to Shine'.

Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller.

Its 121 spacious guestrooms and suites, all with private terrace or French balcony, enjoy stunning views of the Mediterranean Sea or views of the port and the impressive Tramuntana mountain range, a UNESCO Heritage site.

The hotel offers three restaurants, three bars, two swimming pools and our Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.

**About the Role**:
An opportunity has arisen for a Spa Receptionist position to join our Spain Department.

The main duties and responsibilities of this role:

- Greet guests and provide a warm welcome upon their arrival at the spa
- Manage appointments,handle cancellations, and rescheduling of spa services. Answer phone calls and inquiries
- Process payments for spa services and handle cash and credit transactions
- Promote and sell spa products, as well as additional treatments or special packages.
- Maintain cleanliness and organization of reception area and retail displays
- Coordinate with other spa staff to ensure a smooth operation

**About the benefits**:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

**About you**:
**Qualification & Experience**:

- Minimum of 1 year of experience in a similar position

**Skills**
- Excellent level of English
- Competent computer skills, word, excel, power point.
- Excellent communicator at all levels
- Effective organizational skills: able to prioritize tasks and self-manage a demanding workload.
- Excellent presentation skills
- Friendly, approachable, and professional