Cloud Sysops Junior

hace 1 semana

Madrid, España Devoteam Spain A tiempo completo

Descripción de la empresa**
Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Ciberseguridad y la Sostenibilidad conseguida por la Digitalización.**
**La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestros clientes herramientas tecnológicas de primer nível pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.**
**Nuestros 25 años de experiência nos convierten en una consultora innovadora, consolidada y madura que permite el desarrollo de nuestras 8.000 personas, certificando continuamente a nuestros consultores en las últimas tecnologías y contando con expertos en: Cloud, BI, Data Analytics, Excelencia en Procesos de Negocio, Gestión de la Relación con clientes, Ciberseguridad, Marketing Digital, Machine Learning, Ingeniería y desarrollo del Software.**
**Devoteam ha sido premiado como Partner del año 2021 de los 5 líderes de la nube: AWS, Google Cloud, Microsoft, Salesforce y ServiceNow.**
**#CreativeTechForBetterChange**

Descripción del empleo
From Devoteam we are looking for an AWS SysOps junior for Madrid.

Location: Hybrid, mainly working from home, only in ad-hoc situations it will be required to attend company in Madrid for specific appointments such as workshops.

Let me elaborate on the Cloud SysOps junior profile we are looking for:
**Responsibilities**:
Triage of cloud tickets received on tthe company (ServiceNow).
Provide support and information to cloud consumers, helping to send communications about maintenances to consumers.
Follow operative processes provided by t Platform team to support consumer requests.
Managing, monitoring and using and operating systems on the cloud platform ( mainly AWS, but also Azure and GCP).
Support to automation of operations in the public cloud (DevOps)

Skills/knowledge:
High customer and service orientation
Basic knowledge on any Cloud Platforms managed by GIS Cloud services (preferably AWS, but also Azure and GCP)
Basic knowledge on IaC tools (ansible, jenkins, terraform, cloudformation, rundeck)
Knowledge on ITSM processes and tools ( i.e. ServiceNow) is a plus.

Información adicional
- Establish Delivery Processes.
- Supervise team members performance.
- Distribute and assign the different projects and tasks.
- Monitor, control and support service delivery.
- Be accountable for the quality of Service, disponibility and performance.

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